Avaliações (4.992)

Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
17 de setembro de 2020

Gempages helped me get a better looking website. I love your customer service, you guys are polite, responsive, patient and on top of all of that very helpful. Thank you so much for the great app!

Play Bop
Canadá
Aproximadamente 2 meses usando o app
16 de janeiro de 2024

Easy to create your own website. Especially when you need to make changes here and there. Support team is awesome

PanPanHomeSupplies
Singapura
Aproximadamente 2 meses usando o app
23 de julho de 2020

Gempages customer support is great and fast response! Help me solve me issue within 10mins! Great tool to use!

ChampVibes
Singapura
Aproximadamente 2 meses usando o app
13 de abril de 2021

great app but the support is even much better! available all the time and fixed my issued quickly! I highly recommend gempages

Glowwish
Alemanha
Aproximadamente 2 meses usando o app
30 de março de 2022

Very fast after-sales response. Pretty good, hope to provide some more templates. The computer version of the adaptive cell phone is not very good, I hope it can be improved.

Checkme
China
Aproximadamente 2 meses usando o app
14 de dezembro de 2020

Such a great page builder, ton of features and super easy to use, so you can build your lander or PDP extremely well. Btw, if you ever need to reach out to their support team, just do it, they are amazing.

WarmthNest
Dinamarca
Aproximadamente 2 meses usando o app
GEMCOMMERCE CO., LTD deixou uma resposta 14 de dezembro de 2020

We're so happy to hear that you and your team find GemPages helpful to your business. They're amazing!
If there is anything more we can help, please do let us know. We're always there to assist whenever you need!

23 de março de 2023

I am experiencing considerable frustration as I attempt to update my Impulse theme to version 7.2.0, only to find that the Gempages becomes wonky And will not display the page in the process. This issue is particularly concerning as I rely on it to operate the landing page for my subscription box service.

Unfortunately, after receiving an initial response from support, I provided the requested information but have not received any further correspondence. It has now been three weeks without a resolution or response, which is simply unacceptable.

For reference, my support conversation ID is 55544600619044, and my contact at support is Hugh. I granted Collaborator access as requested on March 10th, but despite my efforts to follow up every 2-3 days, I have not received any additional communication.

While I am generally averse to leaving negative reviews or publicly calling out a company, I find myself uncertain about the appropriate course of action to take next in order to resolve this issue.

Wicked Good Perfume
Estados Unidos
Quase 4 anos usando o app
GEMCOMMERCE CO., LTD deixou uma resposta 23 de março de 2023

Hi Cheri!

We offer our sincerest apologies for the inconvenience caused to you due to the recent support experience. We recognize that our service team did not meet their objective of achieving 100% customer satisfaction in this case, and we are aware of the frustration and stress this situation may have caused. For this reason, we have prioritized your case and our team will be in touch with you shortly to resolve the issue.

We appreciate your feedback and thank you for your patience!

Sincerely,
GemPages Team

30 de julho de 2018

The tool has a very good intuitive feel out of the gate. Very similar to some of the wordpress theme tools I have used in the past. I quickly figured out where most of the functions sit. We did run into some issues that we really couldn't figure out. The support is phenomenal. I had to wait for late to make up for the time difference but Nicholas was super helpful and very responsive. We made a great decision on this one. Any company that is willing to put in the support makes it all worth it. That is the make it or break it for me! Happy Client here!

Etchus
Estados Unidos
Aproximadamente 2 meses usando o app
5 de agosto de 2020

Great app very easy to use and edit all your pages! In addition, is has the lazy picture auto built in it so it makes your website faster!

Roboly
Canadá
Aproximadamente 2 meses usando o app
Data de edição: 19 de janeiro de 2021

Good app, Only negative thing is that building large pages with many product slows the page, but Shopify problem.

Dick Johnson
Finlândia
Mais de 3 anos usando o app
GEMCOMMERCE CO., LTD deixou uma resposta 19 de janeiro de 2021

Dear Leevi,

Thank you so much for taking the time to leave constructive feedback on the app and service. I believe other users will find great value and have a better understanding of GemPages from your comment.

At the same time, we’ve learned a lot from this that we should find a better and timely way to deliver the app’s related information to avoid unwanted confusion.

I wish you and your family all the best and don’t hesitate to get in touch with us if you have any further questions.

James | Customer Success Manager team