Avaliações (4.541)

Classificação geral
4,8
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
1 de janeiro de 2021

If you are on EST then don't waste your time downloading this app. Most of their support team is on GMT +7 and they will take forever to solve simple issues with their app. There are a ton of bugs that need to be addressed by this developer

FunkyChimp
Estados Unidos
3 meses usando o app
GEMCOMMERCE CO., LTD deixou uma resposta 1 de janeiro de 2021

Hi my friend,

Thank you for your honest review. Our team is trying our best to build a new different team that supports the EST timezone and hopefully, the service will be even faster soon.

Also, I'm very sorry to hear you had such a negative experience with the issue due to the confusion of 3rd Apps ( the review and discount table app ). Our tech staff stepped in and helped to solve these confusions very quickly after that. Please help me check it again on your end and let us know how it goes, my friend

Thank you once again for bringing the issues to our attention. I can understand your experiences and look forward to providing a much better experience in the months to come. Your feedback may decide which we will implement to GemPages page builder in the next updates, so if you have any other feedback or questions, please don't hesitate to contact us via Livechat or email address support@gempages.help. I'm always behind and make sure your feedback has been listened to consistently.

James | Customer Success Manager

19 de janeiro de 2023

This is an awesome page builder, pretty simple, anyone can use it. Also support team is one of the best.

Beautyand
Reino Unido
3 dias usando o app
GEMCOMMERCE CO., LTD deixou uma resposta 20 de janeiro de 2023

Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team.

28 de junho de 2017

Regret buying this app. Super glitchy and hard work to use,

The World Of Pets
Reino Unido
3 meses usando o app
3 de março de 2020

I don't think there's enough I could say about GemPages to help people truly comprehend how amazing their platform is.

It takes a little bit of trial and error to understand how to effectively operate, but after roughly one day of playing around with their app I am in complete awe over the functionalities available.

I've been able to convert our homepage from the standard sectioned theme available in Shopify to exactly what I want to be able to do and see. Thank you, GemPages.

B&R Sports
Estados Unidos
3 dias usando o app
7 de abril de 2021

Few small problems. But customer service is fixing every problem very fast. Nice to work with GemPages.

unbound coffee roasters
Áustria
2 meses usando o app
31 de julho de 2020

I signed up for the app for not more than a month. I like it so far! Customer service is great. I hope it will continue to be a good experience.

theCasesretro
Filipinas
2 meses usando o app
Data de edição: 29 de outubro de 2019

UPDATE - after I posted a negative review, a support rep named Janie came to the rescue and was able to fix the problem in 5 minutes.
If you are running into an issue, I recommend you ask for her directly in order to save time and sanity.

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ABSOLUTE NIGHTMARE OF AN APP.
Spent two whole days working on a page, only to get a red "internal server error" popup when I hit the Publish button.
Contacted support thinking this would be fixed, 3 days later I feel like blowing my brains out. The whole conversation is completely absurd, it’s like talking to a prototype robot from the 80’s (except they have a korean idol as their avatar). I think I’m being pranked, it’s the only explanation that makes sense.

It doesn’t seem like they are even looking into this bug, so not only did I lose 2 days of work, I also have been losing my mind trying to properly communicate with them, only to get zero help & zero answer as to why this is happening or how to get the friggin page finally published.

Kurafuchi
França
2 meses usando o app
29 de março de 2018

Very nice tool to use. You can customize almost anything from the page.

Customer service is also really good. Worked until late night to fix the issue.

Highly recommended.

Luseta
Estados Unidos
2 dias usando o app
Data de edição: 5 de junho de 2022

I've tried all of the major Shopify Page Builders. Only Shogun and GemPages are worth using. Shogun is a little more polished than GemPages, everything is a little more responsive and slightly easier to use, and their templates are a lot better. However, Gempages is a much better value. Even with their $300/month plan, Shogun doesn't offer unlimited pages. So for someone like me who uses Shopify as a blogging platform with occasional A/B testing, Gempages is a much better fit. I think that as GemPages continues to improve their product, they could overtake Shogun at some point. Edit Jun 2022: After using this plugin for a bit, I have to revise my rating. With lots of effort and working around bugs, it's possible to make pages with this tool. But it's a real chore. Stupid things happen all the time when you create pages: like text losing formatting, text having additional formatting you didn't give it, changes you make on mobile breaking things on desktop, or just simple things like there being no easy way to insert your saved custom blocks at a specific place on the page. I don't like using this tool and will be moving onto an alternative ASAP.

Christian Pure
Estados Unidos
3 meses usando o app
GEMCOMMERCE CO., LTD deixou uma resposta 29 de junho de 2022

Please accept my apologies for the recent frustration you've experienced. I want to express our gratitude for your input. It will enable us to address these issues and enhance our services. Please contact us via email at support@gempages.help or live chat if you have any further concerns.

James | Customer Success Manager
GemPages

8 de outubro de 2018

This tool is exactly what I have been looking for. As a User Experience designer for my day job, I want control over details, but I don't want to get into the weeds of coding for my own website. GemPages is both powerful and easy. This team has done a wonderful job producing this tool. I look forward to working with them for years to come.

AquaPurr
Estados Unidos
2 dias usando o app