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very good customer support, had an issue resolved within a couple hours. really good ui easy to make professional looking store fronts
We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.
I used this app to create better, more intuitive pages for my shopify store. The app is great and the customer service is outstanding. For now I'm super happy, thanks.
FIVE STAR APP!
I spent countless hours struggling to make a professional looking store and was about to give up until I came across GemPages - and I am so glad I did! It has been so easy to use and the amount of features are amazing! I love that I can create my own designs or use the ready made templates.
And the support is AMAZING! Chris is the absolute best, as far as customer service and support goes, period. He is always ready to help you out and answer whatever questions you may have. And he always has a solution for whatever design you are trying to create or problem you are trying to solve.
I am really excited for the sales funnels they are launching soon and all the new templates. I highly recommend them to anyone looking for an easy to use, professional, page builder, with great support and all these many exciting things to come!
Really cool landing page builder if you're looking to increase your stores AOV.
The thing i like most about Gempages is their customer service.
Overall a great app :)
I used this app to build my product pages. it was helpful, to bad though it doesn't work with the Recharge subscription app on the improved shopify platform at least according to Recharge representative. but anyway when I had a question Marc was helpful with all my concerns and prompt so I am grateful for that!
Thanks for your feedback, my friend. It’s all our pleasure to assist you along your journey with us.
In the meantime, Recharge is working fine with our page builder. If you found any issue when trying to integrate Recharge with GemPages or need any further assistance, please don't hesitate to let us know, our support team will help you with our best
Sincerely,
Janie | GemPages Team
great App, great templates, great support.
Best Page Builder out there.
I will to continue using gempages, already using them on 2 different stores.
Fantastic customer service! Quick response time and the advisors are very accommodating in finding high quality solutions :)
Best page building app available, Switched over from pagefly and don't regret it at all. Support is quick and always helpful.
Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!
it sucks so much.....I used to like it but now I regret using it. Customer services used to respond very fast but now they are always offline....
the main issue with gem pages is that your live page will not look the same with the page you edited. the spacing, the size...image spending a whole day making the website look good just to find out it all looks messed up on your phone and no matter what you do, it does not change. No one is responding. So you have to turn off your ads, Frustrating. Beyond disappointing. Recommend you just stick to a paid theme. Gem pages makes your page loading speed slow too.
GUYS, this app has too many glitches. IF you don't want to waste hours of your time just to have stuff not working as the way you set it up, it is depressing.
Hi Akiral,
Thank you so much for sharing with us your thoughts on the app and services.
Firstly, I'm so sorry to hear about the incident with your online store as it has affected its normal functions.
However, I'm really happy to know that the issue has been fixed as it's involved with the incompatibility with the added code from Canva.
Regarding the time support, our management team is recruiting more team members from different locations over the world then you'll receive more timely and responsive support shortly.
If you need further assistance from us, don't hesitate to get back to us then we'll figure it out together.
All the best,
James
GemPages Customer Success Manager
Très très déçu de l'application qui bug tout le temps et le support n'est même pas capable de régler le soucis.
Je vous conseille PageFly Builder
Hi there,
Thank you so much for sharing with us your thoughts on the app and services.
Firstly, I’m so sorry to hear about the code conflict between the current theme and GemPages.
However, I'm really glad that April has been with you to figure out the solution for the issue.
Regarding the not receiving support via email incident, I'll be working on it and make sure it won't happen in the future.
All the best,
James
GemPages Customer Success Manager