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Support is unmatched, always going above and beyond with any issue you encounter.
It may have one of the best customer support services I have seen, not only on a shopify app, but in general on all type of businesses. They really help you personally resolve any kind of problem is it was theirs. Specially Thanks to Tom and Liam that have been helping me.
Best in the Shopify space; great service. Would still like to see a "pro" mode that would allow for custom CSS on elements or a Class first workflow.
I have not had better customer support anywhere else. No matter the problem I have, they will have it fixed super quick. (Thanks Kyle and the technical team for the help)
I am very happy with GemPages. For me, they are a must have. One of the best things is the chat support. They go above and beyond to figure out the problem. Usually it is something stupid I've done.
Thank you so much, GemPages
Feedback for GemPage:
I wanted to share my experience with GemPage, particularly highlighting the exceptional support I received. As someone relatively new to website building, I found myself encountering various challenges along the way. However, the support team at GemPage was always there to lend a helping hand.
Whenever I reached out with a question or encountered an issue, the GemPage support team responded promptly and with expertise. Their guidance was clear, concise, and always led to a resolution. What truly stood out to me was their commitment to ensuring that I not only understood how to address the immediate issue but also how to prevent similar issues in the future.
Moreover, the support team at GemPage went above and beyond by providing personalized assistance tailored to my specific needs. They took the time to understand the intricacies of my project and offered tailored solutions that truly enhanced my website-building experience.
In addition to their technical proficiency, the support team demonstrated a genuine passion for helping customers succeed. Their friendly and patient demeanor made it easy for me to reach out whenever I needed assistance, knowing that I would receive the support I needed to overcome any obstacles.
Overall, the support I received from GemPage was nothing short of outstanding. Their dedication to customer satisfaction and willingness to go the extra mile truly set them apart. I am incredibly grateful for their assistance, which played a significant role in making my website-building journey a smooth and enjoyable one. Thank you to the entire GemPage support team for their exemplary service.
Great app and great support. Takes Shopify to a whole other level
Excellent support. The moment I heard that I get to keep the sections to use in the "Theme Section" even after I cancel the paid plan, it blew my mind. I don't think I am going to cancel the subscription because Gempages is definitely worth the money.
Customer service is very friendly fast and professional
When changing the Shopify theme, there was a movement on the Gempage landing pages, I got in touch and they helped me quickly, thank you very much, highly recommended