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GemPages customer assistance is next level, worth five stars alone. Two people helped me, Tony and Cindy, both of which responded very quickly to my issues from 5pm all the way to 2am. They resolved my issue completely, almost as fast as their response time. Get those two a raise.
Gempages is my favorite because it is so easy to navigate even though they don't have features like the other page builders that I tried before. There is a chat on the bottom right of the page, and customer support will always help and be honest about what is going on. It was truly an amazing experience.
They are very long to answer, bad support.
Dear Gemstaria,
We sincerely apologize for any inconvenience you experienced. It is never our intention to keep our valued customers waiting. Please be assured that we are actively working to enhance our services and aim to provide you with a much better experience moving forward.
Thank you for your understanding and continued support.
Best regards,
GemPages Customer Support Team
We absolutely love GemPages! (No; seriously!). After an incredibly frustrating time using the Zipify Page Builder and spending countless hours with it, we discovered it wasn't suitable for our needs. With GemPages, we've encounters zero issues and actually found that it is not only easier to use and faster loading, but it had the customisable options that we so desperately needed. They also don't impose as many restrictions as other page builders do. How about the Support? That has been perfect; too! So we honestly can't give GemPages anything but a 5* rating!
GemPages is our goto Shopify app for building customized landing pages. Their support is fantastic, as well.
Best website designing app out there and great customer service. I got two amazing ladies that helped me fixed issues that I faced. I really really recommend it.
Easy to use, super fast support and help with the Gempages support.
This is the best experience for me during the store design. The customer service is the best in comparision to any other app that is on shopfiy.
i had couple problems. But Annie came for the rescue helpmed me in 10 minutes. Although the problem was caused by a silly mistake of mine. she was really kind, calm and helpful.
Annie is the true gem of this app :D THANK YOU
Undoubtedly a 5-star recommendation. The customer service is very responsive and there is a professional technical team to help solve technical problems in building the website.
Best in the Shopify space; great service. Would still like to see a "pro" mode that would allow for custom CSS on elements or a Class first workflow.