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Ken was super helpful in helping me solve my GemPages issues. The staff at GemPages are friendly and are there to assist in making your pages better. Totally recommend! :)
We absolutely LOVE GemPages. We've been a user for around six months and built happily in V6, but their recent V7 launch is a game changer for small teams who want to build compelling content, fast.
Very reactive support and amazing app to customize any page. Thank you very much !
Best responsive and best customer service I've ever seen before. Great page builder. Is simple to configurate, easy to modify.... a great experience. I hope
What I like most about gempages except the awesome design features is the excellent support that u get from their support team :)
As an e-commerce business owner with about 100 memberships, I deal with online support chats all the time, and most of them are crap. However, GemPages truly stands out as an exception. Their support team is nothing short of amazing. Special praise to Jane!
Every representative I've interacted with has been knowledgeable, friendly, and incredibly helpful. They consistently go above and beyond to solve any problem I encounter, and they take the time to teach me how to fix issues myself. I'm thoroughly impressed and extremely happy with their service. GemPages truly lives up to its name – their support team members are real gems!
Great! When I had questions, the customer support team quickly helped me resolve them.
The app works very well and customer service responds quickly. We've been using the app now for almost 6 months and can only say good words about it!
I am not a happy customer they expect you to know the system and it's practically impossible to get support I think we dealing with multiple people at the same time it takes for ever to answer you
Dear SecretOfTea,
We deeply apologize for the unpleasant experience you have encountered. We recognize that we should have provided more prompt assistance and are working diligently to expedite our support processes.
Your feedback is invaluable, and we are committed to improving our service to better assist you and all our customers.
Should you encounter any difficulties, please do not hesitate to reach out again. Our support team will do their utmost to assist you.
Thank you for your understanding.
Best regards,
GemPages Support Team
Great app with quick customer support if you get stuck when creating a landing page! Thank you!