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Extremely powerful landing page app, very flexible and filled with templates if you struggle to get your designs from ground zero. Also, customer service is very rapid and can help you with complex problems (custom coding, etc...)
Easy to use, great page-builder. Support team is second to none and are always available within an hours reach whenever we have queries or issues. Only wish their videos on Youtube and help documents were updated as sometimes I'd rather watch a quick video than wait for support. Other than that, great app!
We've experimented with many page builders, but GemPages is the winner. Their extensive library of templates and apps provides exceptional flexibility for crafting unique and customised pages. But GemPages goes beyond just templates. Their phenomenal support team offers additional customisation options, even creating custom code for us in some instances. This elevates the look and feel of our pages and saves us money by eliminating the need for extra Shopify apps. The responsiveness of the team is another major plus. They're always there to address any glitches we encounter. GemPages is a highly recommended solution for building a standout Shopify store.
Unfortunately, I spent hours working on a landing page for nothing. The AUTO save function and regular save function didn't work and the next day hours of work were for nothing. And the customer service is super incompetent. All they could tell me after hours was that the auto-save function worked and they couldn't help me. I will never use this software again.
Dear Lukas,
We are deeply sorry to hear about the frustration that you experienced. We understand how valuable your time is and sincerely apologize for the inconvenience.
Upon investigating your case, we did not find any issues with our app's auto-save or regular save functions, and we are truly perplexed by the unexpected behavior you encountered. However, we will make sure to deep dive to prevent the same issue occurs in the future.
We regret if our customer service fell short of your expectations, and we apologize for any inconvenience caused by the delay in finding a resolution. We strive to provide excellent support to all our users, and we are sorry if we did not meet your needs on this occasion.
If you would be willing to give us another chance, we would love the opportunity to assist you personally and ensure a smoother experience.
Once again, we apologize for any inconvenience caused, and we thank you for your understanding.
Best regards,
GemPages Support Team
They were great, work very fast and very polite!
GemPages is incredibly intuitive and user-friendly. The exceptional and fast customer support is a rare find, and it's the key reason I continue using GemPages.
Great product and fast customer service!
I've used a lot of page editors (like 4-5) but GemPages is my favourite. Even tho I'm not the best site builder, I've been able to create somewhat beatuful site :) I mean you can always improove right.
And when ever I needed any help their support was always here for me even a 2AM. Which is much appriciated. The team is absolutely lovely especially Rachel and Tom!
A must-have for Shopify! This highly customizable app allows you to create professional pages effortlessly. The exceptional technical support stands out—they respond quickly and solve issues efficiently. Highly recommended!
This app has amazing customer support, they are quick to help even late at night. Sarah has helped me out a lot! I am super impressed with their team to say the least. The app builder itself is great, it reminds me a lot of Elementor which I use for Wordpress but honestly, I think Gem pages is much easier to use. If you are even somewhat familiar with building websites, this is a much better option vs. hiring an expensive "shopify expert" to code for you.