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First of all, the free version of the custom font family upload doesn't work. And the free version doesn't have an auto-save turn-off option. The maximum time auto-save option doesn't work properly and removes the completed design after reloading the page.
We used gempages for our maximum stores, but recently their poor quality free plan features forced us to move to another pagebuilder. If they don't change these things they will lose a lot of customers very soon!
Dear MrNeckHero,
Thank you very much for your honest feedback. We really appreciate it.
At GemPages, we always listen to our customers and improve our service from that.
We would like to let you know that Custom Font is available on Free plan now.
Please give it a try and let us know if there is any assistance you need from us.
Best regards,
GemPages Support Team
Very excellent team, particularly high -quality service! Intersection
Jane is absolutely phenomenal! I've never experienced customer support as efficient and professional as hers. She helped me out incredibly quickly, and her expertise truly shines through. She deserves more than just 5 stars for her outstanding service. Huge kudos to Jane! Thank you so much for your help!
Going through this app is easy to navigate, and there are lots of customer support representatives to help you, like Tony and Miles from Gempages customer support team. They are such a big help and went the extra mile to assist me with my concern.
Thanks again, Tony and Miles!
I really feel very satisfied with the care provided by Pauline.
I got a quick and concise response.
I recommend them.
This team helps you out with your website like if it's theirs. Appreciate it Gem team! And thanks Jane!
Mona was excellent with his helps, great software
Great customisability, amazing customer support, impactful but simple to use features.
Would recommend this to a lot of people who are just getting started, or for those with lots of experience.
Has everything you need.
The BEST support team of any Shopify app by far! They don't just guide you but help you implement changes to get exactly what I'm looking for. Special shout out to Elizabeth & Harry for their great help! Really can't thank them enough! :)
Awesome app! It's easy to use and offers lots of templates to choose from. The support is great too. I ran into some issues, but Liam was very helpful and patiently solved all of my questions in just a few minutes.