Avaliações (4.812)
Refinar
-
Por avaliação
The support is the best I have ever witnessed! Great app and when an error occurs, they will get it done asap for you. 10/10
Great page builder and outstanding customer service
Support is amazing! They went out of their way to do make possible what I was asking for. Highly recommended!
I have not had better customer support anywhere else. No matter the problem I have, they will have it fixed super quick. (Thanks Kyle and the technical team for the help)
just loaded the app and had a small issue (on my end) and Morgen was great about the whole thing. She checked in on me the next day just to make sure im good. super pleased. Super fast response completely happy with my decision. Morgen is fantastic
Very good visuals and customer support
user friendly and feature rich withgreat support
Excellent customer service
It is a scam they steal your money never subscribe !!!
They will never give you a refund or youw ould be able to downgrade your plan, once you subscribe !
Dear ThemePagesAcademy,
We appreciate you taking the time to share your feedback with us, and we're genuinely sorry to hear about your experience. However, we would like to address some misconceptions in your review.
Firstly, we assure you that we are not a scam. We value the trust of our customers and strive to provide exceptional service. Many of our customers have been with us for a significant period, which speaks to our credibility. If we were indeed a scam, we believe that numerous customers would have left by now.
Regarding refunds, we want to clarify that we have a dedicated customer support team available to assist with any concerns or refund requests. However, we have not received any communication from you regarding a refund. If you believe you are eligible for a refund as per our refund policies, we encourage you to reach out to our customer support team so we can assist you promptly. We have successfully facilitated refunds for eligible customers following our policies.
Additionally, downgrading your plan is a straightforward process that can be easily handled by contacting our customer support team. We have assisted numerous customers in downgrading their plans to better suit their needs. This manual process helps us ensure better management of the billing system, as we operate under the billing control of Shopify.
Once again, we apologize for any inconvenience you may have experienced, and we hope to have the opportunity to address your concerns and improve your experience with us. Please feel free to reach out to our customer support team for further assistance.
Best regards,
GemPages Customer Support Team
the best really 3 years of using them no problem at all so responsive