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GemPages es excelente, no soy ningún experto en diseño, pero la interfaz está hecha para cualquier usuario, claro que hay que practicar y aprender, pero todo es muy intuitivo, y lo mejor cualquier duda que tengas está el apoyo de los asesores quienes te brindan asesoramiento total, en especial Jane. Recomiendo esta app
Really good solution and helpful support service. Could do with a few more templates but still worthwhile.
Affordable pricing scheme and excellent support! I ran into an issue with my theme causing my GemPages to display incorrectly. Their support team was fantastic, resolving it within 2 hours!"
Excellent software. Gempages is easy to use and the support team is very good!
Application super simple à utiliser et le SAV est de très bonne qualité. Je recommande !
It is a scam they steal your money never subscribe !!!
They will never give you a refund or youw ould be able to downgrade your plan, once you subscribe !
Dear ThemePagesAcademy,
We appreciate you taking the time to share your feedback with us, and we're genuinely sorry to hear about your experience. However, we would like to address some misconceptions in your review.
Firstly, we assure you that we are not a scam. We value the trust of our customers and strive to provide exceptional service. Many of our customers have been with us for a significant period, which speaks to our credibility. If we were indeed a scam, we believe that numerous customers would have left by now.
Regarding refunds, we want to clarify that we have a dedicated customer support team available to assist with any concerns or refund requests. However, we have not received any communication from you regarding a refund. If you believe you are eligible for a refund as per our refund policies, we encourage you to reach out to our customer support team so we can assist you promptly. We have successfully facilitated refunds for eligible customers following our policies.
Additionally, downgrading your plan is a straightforward process that can be easily handled by contacting our customer support team. We have assisted numerous customers in downgrading their plans to better suit their needs. This manual process helps us ensure better management of the billing system, as we operate under the billing control of Shopify.
Once again, we apologize for any inconvenience you may have experienced, and we hope to have the opportunity to address your concerns and improve your experience with us. Please feel free to reach out to our customer support team for further assistance.
Best regards,
GemPages Customer Support Team
Amazing app and amazing support team, i really love gempages!
Gem Pages interface is a user friendly webpage builder, Help Team Is Great, Thanks
Its really to bad services. I canceled my free trial plan 3.day but they kept charging me!!! I talk to customer service and they said, they will deposit deposit your money in 5 day but its lie!!
Dear New Yorker Store,
We apologize sincerely for the inconvenience you experienced.
Upon reviewing our records, we have confirmed that the refund was successfully processed from our end as per our latest communication.
Should you require any further assistance or if there are any lingering concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can.
Thank you for providing your feedback. We are committed to continuously improving our service and will strive to ensure a more seamless experience in the future.
Warm regards,
GemPages Customer Support Team
Wir haben mehrere Shops und nutzen immer GemPage. Seit etwa 4 Jahren! Es ist einfach nur TOP. Der Support ist sehr kompetent und hat uns schon sehr oft weit über das hinaus geholfen, was sie eigentlich machen sollten. Kürzlich hatten wir ein Tracking-Problem auf einer unserer Seiten. Die Entwickler von GemPage haben uns geholfen und aufgezeigt, woher der Fehler kommt. Das ist kein Einzelfall, wir erhalten immer Unterstützung und Hilfe. Einfach nur TOP!!! Weiter so!