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Excellent!
Hello Paulo,
We're sorry to hear about your experience, and we appreciate you bringing your concerns to our attention.
We want to clarify that at GemPages, we prioritize transparency and customer satisfaction. We do not have access to our customers' systems or stores, and we never interfere with them without explicit consent. Our team is committed to providing support and guidance to our users to make sure of the seamless experience.
Regarding the premium plan, as stated in our pricing plan, certain advanced features such as version history are exclusive to our paid users. This helps us continue to provide quality service and develop new features to meet the needs of our users.
We apologize if there was any misunderstanding regarding our pricing structure. Our intention is never to force anyone to upgrade to a paid plan, but rather to offer additional value to our paid users.
We value your feedback and appreciate the opportunity to address your concerns. If you have any further questions or would like assistance, please don't hesitate to reach out to us.
Best regards,
GemPages Support Team
The support team is very helpful. When we had any problems or issues, they got back to us right away and fixed them for us.
This app is the best app ever!!! I cant find any words for the customer support...just amazing! The support is able to fix every problem you have!
Excellent app and excellent service!
We are very satisfied with the app. It's easy to use and you can quickly build pages. Most of our pages were done with gempages. The support is helpful and are answering our questions quickly and find a solution quickly. :)
Great app for customizing our site. Amazing tech support, quick response and they go out of their way to support us. Highly recommend!
Love gempages! It's a huge asset for our business. Their customer service is fantastic as well. Any time we need a hand they're always very helpful and friendly!
Just started using this app and think is the best of all apps. Very intuitive and user friendly. Will keep using and post a new review later
Excellent software. Gempages is easy to use and the support team is very good!
great app for creating great-looking pages
not to mention its great customer support team