Recensioner (4 263)
Förfina
-
Efter omdömen
Love the support! best app!!
very helpful!
Excellent App with the best support I have seen to date. They go the long way to help you out and doesn't leave you without finding the solution. Highly recommend !!!
su servicio de ayuda es rápida y muy eficiente!
It is a scam they steal your money never subscribe !!!
They will never give you a refund or youw ould be able to downgrade your plan, once you subscribe !
Dear ThemePagesAcademy,
We appreciate you taking the time to share your feedback with us, and we're genuinely sorry to hear about your experience. However, we would like to address some misconceptions in your review.
Firstly, we assure you that we are not a scam. We value the trust of our customers and strive to provide exceptional service. Many of our customers have been with us for a significant period, which speaks to our credibility. If we were indeed a scam, we believe that numerous customers would have left by now.
Regarding refunds, we want to clarify that we have a dedicated customer support team available to assist with any concerns or refund requests. However, we have not received any communication from you regarding a refund. If you believe you are eligible for a refund as per our refund policies, we encourage you to reach out to our customer support team so we can assist you promptly. We have successfully facilitated refunds for eligible customers following our policies.
Additionally, downgrading your plan is a straightforward process that can be easily handled by contacting our customer support team. We have assisted numerous customers in downgrading their plans to better suit their needs. This manual process helps us ensure better management of the billing system, as we operate under the billing control of Shopify.
Once again, we apologize for any inconvenience you may have experienced, and we hope to have the opportunity to address your concerns and improve your experience with us. Please feel free to reach out to our customer support team for further assistance.
Best regards,
GemPages Customer Support Team
Great support! Helped out a ton!
SUPER GREAT
Exceptional Technical Support and User-Friendly Platform
I've been using GemPages for a while now, and I must say, my experience has been outstanding. One of the standout features of GemPages is their technical support team. They are not just good; they are great! Whether I encountered a small hiccup or needed guidance on utilizing advanced features, their technical team was always on hand to help. Their promptness, expertise, and patience made all the difference, ensuring minimal downtime and allowing me to focus on creating the best content for my site.
Aside from the exemplary support, what truly sets GemPages apart is its user-friendly and highly customizable platform. Even with limited technical knowledge, I found the platform incredibly easy to navigate. The intuitive design interface and the drag-and-drop functionality have been a game changer, allowing me to tailor my site precisely to my needs without any coding knowledge. The flexibility to customize and adapt my site has not only improved its aesthetics but also significantly enhanced its functionality.
The combination of reliable technical support and an easy-to-use platform makes GemPages a valuable tool for anyone looking to create a professional and visually appealing website. Whether you're building an online store, a blog, or a portfolio, GemPages offers the features and support to bring your vision to life effortlessly. I highly recommend GemPages to anyone looking for a powerful, flexible, and user-friendly website builder. Their platform truly stands out in the crowded space of website builders, thanks to their commitment to quality and customer support.
I wanted to take a moment to express my gratitude for the exceptional customer service I recently received. Your team was incredibly prompt in responding to my inquiries and demonstrated impressive efficiency in resolving my issues.
It's clear that you prioritize customer satisfaction, and your efforts have certainly not gone unnoticed. Thank you for your dedication and professionalism. We already have 7 stores to use your app. I look forward to continuing to do business with you.
GemPages offers various features such as responsive design, integration with popular ecommerce platforms like Shopify, WooCommerce, and BigCommerce, as well as support for custom HTML and CSS for advanced customization.