Recensioner (4 308)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
9 mars 2024

I really feel very satisfied with the care provided by Pauline.
I got a quick and concise response.
I recommend them.

Estilo Galú
Colombia
10 månader användning av appen
12 juni 2024

What I like most about Gem is the customer service. They are really helpful all the time and answer very quickly. I'm so happy with the service so far.

Picnic Labs
Portugal
7 dagar användning av appen
2 juni 2024

the assistant jane is the best problem solver on the world
and the gempage page is so smooth and beautiful
i recommend you use it as your page

Dreamer
USA
En dag användning av appen
3 maj 2024

Recommend. Had a problem with a product page, Withing 20min Anthony helpled me and got my store running again!

FlowEnhance
Belgien
2 dagar användning av appen
7 maj 2024

Very good customer support

Vibali
Belgien
6 månader användning av appen
16 april 2024

Really good solution and helpful support service. Could do with a few more templates but still worthwhile.

Atelerix
Storbritannien
11 dagar användning av appen
21 februari 2024

THE GRAETEST PAGE BUILDER WITH THE BEST SUPPORT!
I am using GemPages for all stores I have since years. The support is always geat, and knows really what to do! They write codes for you, guiding everything with screenshots, create templates for you, absolutely great. I have never experienced such a great support in an app ever!

Ursprungsgang
Österrike
8 månader användning av appen
24 maj 2024

extreamly good customer service, the live chat is sooo useful, plus i can recreate on this builder whatever i need to recreate

LA ARMERIA 92
Colombia
8 dagar användning av appen
17 februari 2024

This page builder works very well, is easy to use, and the customer service has been exceptional. They are fast to reply to messages, eager to help, and make sure any questions are handled completely.

Rebel Decal
USA
Ungefär 2 år användning av appen
12 mars 2024

The app is quite nice and it has a variety of features/pages. However, the chat support is never available for a quick question. I need to wait hours to get my questions answered usually when I am away from the computer - so it's very frustating.

Canbra Prints
Australien
5 månader användning av appen
GEMCOMMERCE CO., LTD svarade 15 mars 2024

Dear Canbra Prints,

We sincerely apologize for the inconvenience you experienced with our chat support service.

We understand that waiting for a response can be frustrating, especially when you have urgent questions. We want to assure you that we are actively working on addressing the issue of long response times. Due to high demand, we have experienced delays in handling customer inquiries. However, we have already taken steps to expand our support team, although training new staff members may take some time.

We appreciate your understanding and patience during this transition period.
Thank you for your continued support.

GemPages Support Team