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I really feel very satisfied with the care provided by Pauline.
I got a quick and concise response.
I recommend them.
What I like most about Gem is the customer service. They are really helpful all the time and answer very quickly. I'm so happy with the service so far.
the assistant jane is the best problem solver on the world
and the gempage page is so smooth and beautiful
i recommend you use it as your page
Recommend. Had a problem with a product page, Withing 20min Anthony helpled me and got my store running again!
Very good customer support
Really good solution and helpful support service. Could do with a few more templates but still worthwhile.
THE GRAETEST PAGE BUILDER WITH THE BEST SUPPORT!
I am using GemPages for all stores I have since years. The support is always geat, and knows really what to do! They write codes for you, guiding everything with screenshots, create templates for you, absolutely great. I have never experienced such a great support in an app ever!
extreamly good customer service, the live chat is sooo useful, plus i can recreate on this builder whatever i need to recreate
This page builder works very well, is easy to use, and the customer service has been exceptional. They are fast to reply to messages, eager to help, and make sure any questions are handled completely.
The app is quite nice and it has a variety of features/pages. However, the chat support is never available for a quick question. I need to wait hours to get my questions answered usually when I am away from the computer - so it's very frustating.
Dear Canbra Prints,
We sincerely apologize for the inconvenience you experienced with our chat support service.
We understand that waiting for a response can be frustrating, especially when you have urgent questions. We want to assure you that we are actively working on addressing the issue of long response times. Due to high demand, we have experienced delays in handling customer inquiries. However, we have already taken steps to expand our support team, although training new staff members may take some time.
We appreciate your understanding and patience during this transition period.
Thank you for your continued support.
GemPages Support Team