Recensioner (4 914)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
10 mars 2020

This application is great, it makes your page as personalized as possible. The chat service is surreal. There is always someone available to help out if there's any issues or problems I encountered. Thank you!

Mobile Pixels
USA
11 månader användning av appen
11 mars 2024

great assistance

QualityProduced
Frankrike
8 månader användning av appen
23 oktober 2023

Very good Add-On, lets you customize your Shopify Page more than with the free themes.
Also, the support is really great! We had some troubles with the integration of an app and they wrote the code for us and integrated it. Very good support!

Uchtmann - Kaffeeshop
Tyskland
11 månader användning av appen
24 januari 2023

Super easy-to-use builder with a ton of great features. Wish I had found this earlier before spending months customizing my store. Plus, support is great, which makes things much easier. Ken from support is the awesome ;)

Alive & Wellness Co.
Kanada
11 månader användning av appen
GEMCOMMERCE CO., LTD svarade 27 januari 2023

Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service!
We're always there to assist whenever you need!
Happy Selling!

5 oktober 2022

Decent page builder, fast and responsive support.
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famhearth.com
Ukraina
11 månader användning av appen
GEMCOMMERCE CO., LTD svarade 9 oktober 2022

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

2 juli 2020

I absolutely LOVE Gempages! In my opinion it beats other apps, including Shogun, quite soundly! The functionality is great. It's very intuitive and flexible. The support is wonderful. Cindy, especially, has been quick to respond and solve my issues quickly (not that there were many issues with Gempages at all!) I highly recommend Gempages.

Key Element Skincare
USA
11 månader användning av appen
24 februari 2021

Amazing customer service and customization is taken to a whole new level with this app. Definitely recommend to anyone looking for higher quality website designs.

Light Up My Chamber
USA
11 månader användning av appen
GEMCOMMERCE CO., LTD svarade 27 februari 2021

We're delighted to get your review! It really put a big smile on our faces. our support agents were awesome. If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

Best wishes!

4 juli 2023

Their support is amazing. I'd like to thank Walter from the support team who was constantly in touch for 1 full hour to get a custom change done for me! Amazing

Viviva Colors
USA
11 månader användning av appen
27 februari 2023

It solved my problem quickly. Always kind and reliable. Very nice support. i just love this app. Thank you

NUT2
Japan
11 månader användning av appen
GEMCOMMERCE CO., LTD svarade 27 februari 2023

Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

Redigerat 5 april 2024

Excellent!

Adobetime®
USA
6 månader användning av appen
GEMCOMMERCE CO., LTD svarade 3 april 2024

Hello Paulo,
We're sorry to hear about your experience, and we appreciate you bringing your concerns to our attention.

We want to clarify that at GemPages, we prioritize transparency and customer satisfaction. We do not have access to our customers' systems or stores, and we never interfere with them without explicit consent. Our team is committed to providing support and guidance to our users to make sure of the seamless experience.

Regarding the premium plan, as stated in our pricing plan, certain advanced features such as version history are exclusive to our paid users. This helps us continue to provide quality service and develop new features to meet the needs of our users.

We apologize if there was any misunderstanding regarding our pricing structure. Our intention is never to force anyone to upgrade to a paid plan, but rather to offer additional value to our paid users.

We value your feedback and appreciate the opportunity to address your concerns. If you have any further questions or would like assistance, please don't hesitate to reach out to us.

Best regards,
GemPages Support Team