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Love GemPages, super easy to use, looks great and the support is fantastic. Highly recommended!
Received absolutely amazing support from Ikram and the rest of the technical team. Great app with great features, would definitely recommend!
Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!
The page design tool is easy to use and really convenient but some functions about article list are not supported, like "multiple blogs" as article source , "infinity scoll " or "page paginator" .
Had ran into a very niche problem with a specific GemPage template, and could not anything even remotely close to a solution on google or youtube. Reached out to the support team and they very promptly responded and were able to manually write additional code into the theme to fix the issue. Again, such a niche and uncommon problem and they were able to fix it in a couple of minutes. Nothing but praise for this team.
he empezado a usar la app solo hace un dia, gracias a que es muy intuitiva y el excelente apoyo que me han dado Abraham y Ethan con todas mis dudas, he generado una pagina excelente. muy recomendable
Puede parecer un poco complicada de utilizar al principio, pero una vez le coges el truco es muy intuitiva y se pueden hacer página de producto muy bueno, personalmente a nivel de atención al cliente ha sido un 10 contestan muy rápido y siempre con una respuesta detallada a tu duda o problema. Sin duda recomiendo usar gempage si vas a facturar o quieres facturar
Hola AWRA,
Nos alegra muchísimo saber que, una vez que le tomaste el ritmo, GemPages te resultó intuitiva y útil para crear páginas de producto atractivas. Agradecemos también tus amables palabras sobre nuestro equipo de soporte, nos alegra que la atención haya sido rápida y efectiva.
Si necesitas más ayuda o tienes alguna duda en el futuro, no dudes en contactarnos, estaremos encantados de ayudarte.
Auri
GemPages Customer Support Manager
I’ve been using GemPages Shopify theme editor and couldn’t be happier with both the platform and the support team. The editor itself is powerful, flexible, and makes customizing my store so much easier compared to other builders I’ve tried.
But what really impressed me is their customer support. Anytime I had a question or ran into a custom issue, their team responded quickly and went above and beyond to make sure everything was solved. They didn’t just give me generic answers — they actually helped me work through specific requests and made sure I was satisfied with the outcome.
If you’re looking for a theme editor with great features and an even better support team, I highly recommend GemPages. They’ve made a huge difference for my store.
Good day Radiella
We’re truly happy to know how much GemPages has helped simplify your store’s customisation process. It’s great to hear that our support team went the extra mile to ensure your specific requests were fully resolved, that kind of feedback means a lot to us.
If you ever need further assistance or want to explore new ways to enhance your pages, we’ll be right here to help.
Auri
GemPages Customer Support Manager
GemPages has been fantastic for creating better performing product pages and collection pages. I haven't gotten around to landing pages yet but will soon. Of course, I ran into some problems that I could not figure out and contacted support to help me out with these issues. They are quick to reply and always present a good solution. Highly recommended.
Hello Mountaincut,
We are happy to hear that GemPages has been helping you improve your product and collection pages. It is great that our support team could step in quickly and provide helpful solutions.
If you need guidance when you start working on your landing pages, our team will be here to assist.
Emma
GemPages Customer Support Supervisor
Great app and amazing customer support!
I had a small technical issue while using GemPages, and the support team was incredibly responsive and helpful. They got back to me quickly and solved the problem efficiently. The app itself is very intuitive and powerful for building custom pages. Highly recommended!
Good day syntrimia,
Thank you for taking the time to share such a thoughtful review.
We’re glad to hear the team was able to quickly resolve the technical issue and that you’re enjoying the flexibility and ease of use GemPages offers.
Should you ever need further help or guidance, we’re just a message away.
Justin
GemPages Technical Support Leader
I really like GemPages and it's features, it makes it easy to build out the site. BUT, unfortunately it greatly impacts the speed and performance of my website and it's a big issue. Every developer I hire tells me that GemPages is the biggest issue my site has. In order to provide the best experience to customers, GemPages really needs to find a way to make their builder function within Shopify better. The annual fee and having to constantly find a developers is just too much to worry about.
