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10/10 support team, app also has a pretty small learning curve as well to learn so can jump in and start creating on day one
Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!
Super helpful customer service with very friendly staff that are always willing to help at a minutes notice, keep it up Gem Pages!
Muy bueno servicio a cliente y la app permite construir un sitio profesional para el ecommerce. Recomiendo.
Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent!
Let us know via live chat or email support@gempages.help if there is anything else that we can help you with!
I've been using Gempages for about four-weeks now. It is truly an amazing app, to say the least. There are nearly an endless supply of possibilities, whether creating homepages, product pages or quite a few others that are available (contact, about us, etc).
A lot of options, but with a clean and simple layout that isn't overwhelming, even if you're new to Shopify or ecommerce in general.
Not being very tech-savvy, I was having an issue I needed help with a while back, and, after contacting both Chris and Nicholas, they went FAR AND BEYOND to help me fix where I had gone wrong.
I am not a patient person - by anyone's standards - but they took their time, explained everything in detail about products assignments and templates, and even went through the trouble to record multiple live-shots in order that I could fully understand.
They didn't just fix the problem and say "have a nice day"...they wanted to ensure that I UNDERSTOOD what the problem was, and *where* and *why* I had gone wrong.
It was a simple fix (always is), but took some explaining in detail, which I am forever grateful for.
This was not easy on their part, but not once did I sense any attitude or impatience with me...and I can sometimes drive people to major attitude very easily. However, they were very professional, all the way.
I chose Gempages after trying all of the page-builders. By far, their system is the easiest to work with. The drag-and-drop functionality is a nice break from others, which tended to be glitchy, slow - and a bit rough around the edges.
One has the ability to list multiple products via template option, or exporting an entire listing into one's library, which saves tons of time for me in my particular business as a publisher, which can be mostly rinse-and-repeat when dealing with the same format for multiple books.
As the owner of multiple, profitable businesses, I don't hesitate to recommend Gempages - especially after working with their support team. Support is excellent, and unfortunately this is rare with many companies nowadays...this from years of experience.
So basically, of the fifteen or so apps I use, this is easily my favorite.
Would give 10-stars if I could:
5 for the app itself, and 5 for the support I received. I've had issues is the past with other app companies, not really caring about their customers as long as they got their money, which is why I'm extremely careful about what apps I let in my business, and what apps I don't.
Gempages is one of the highest-rated apps here on Shopify, and they definitely deserve that rating - if not a Solid FIVE STARS...
Oh my god this is a wonderful app, i use this everyday to make changes to my stores, it is very flexible and user friendly. You just gotta drag and drop.
Even the customer service is at the top level, i specially love this guys James, he is a real nice and excellent customer service representative. He helps me most of the time. This is the best page builder ever. Thank you Gempages.
La mejor herramienta que he probado para crear páginas de producto y landing pages, la atención al cliente super rápida y efectiva para ayudarte y solucionarte cualquier problema
Take it from a total website building/designing noob, GemPages has been amazing to use. So much of it is super intuitive and the drag/drop functionality is great for getting your content on the page, then tweaking the little things til you achieve the perfect look across devices. The few times I've run into a roadblock, their support via chat (both Jane & Mona) has been a godsend. So glad I chose GemPages!
Easy drag and drop customizability gave me the ability to create highly professional sub-pages without coding. The great feature set makes for very flexible designs. Moreover, the support offered is fast and friendly. They answered all my queries and went above and beyond in helping me use the app.
Franchement !! Le support client est vraiment compétent !! des que vous êtes bloqué pour faire quelque chose, il débloque la situation direct ! C'est éditeur de page est vraiment génial ! et le support client vraiment compétent !!
Great to hear that you had a positive experience with our support team! We take great pride in providing exceptional customer service, and we're thrilled to hear that our team was able to quickly resolve any issues that you encountered. We're also glad to hear that you're enjoying the features of our page editor. Thank you for choosing us, and we appreciate your kind words about our team's competence. If you need anything else in the future, don't hesitate to reach out.
Customer service is awesome. Was able to get help at 3AM even! Overall just a really good app. Thanks for the help