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The core function is excellent and you're really only limited by your imagination. Support is also very helpful and understanding. I do think there could be more support material, particularly around how Gem Pages works with product pages, sub-pages, themes and Shopify so you're given more of an overview of how everything links together. It's perhaps taken for granted that you know all that so I lost days trying to get to grips with that - hence the loss of a star. Overall, very good and will be using again.
Bonne application pour faire des mises en page soignées, quelques soucis de temps en temps à corriger mais le service client Gempages est toujours rapide et professionnel pour m'aider.
Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience. Please feel free to reply to this thread or reach out to us via our support email address - support@gempages.help so that we can assist you better.
Cindy | GemPages Customer Success Team
This app actually a not bad page builder for Shopify compare with most of the similar app. But if it's a bit limit for the starter plan user, it would be really great if the starter plan user could get more basic features. :)
Thank you very much for bringing your issues to our attention. I'll definitely forward your interest to our marketing teams for further consideration. Your patience is highly appreciated!
Best wishes.
We used this to create landing pages specifically to generate marketing funnels. After using LeadPages before, we had reasonably good experience with building sites and landing pages so we did find this easy to use. However, I think if we had been brand new to this, it would have been a tricky.
This app helped me a lot in building a professional looking website. They have great customer service and a easy-to-use function!
Thanks for taking the time to share your experience with GemPages. It would be greatly appreciated if you could tell us what is causing your dissatisfaction and give us the opportunity to serve you better.
Contact us via live chat or email at support@gempages.help and enjoy more of our professional support services.
I think this app will be beneficial. There are plenty of videos and printed text to explain things. It's just there is so much to get a handle on. The chat help function is slow to get connected to someone to help out. Once I did get someone to help me, he was very knowledgeable and answered my questions quickly.
Dear Brent,
Thank you for your positive rating and for sharing your insights about our GemPages app. We're thrilled to hear that you find our resources beneficial and our support knowledgeable.
We apologize for any delay you experienced in getting connected with our chat support. We've been handling a high volume of customer inquiries, and your patience is greatly appreciated. Rest assured, once we've connected, our commitment to speedy issue resolution remains steadfast.
Your satisfaction is our top priority, and we're here to assist you with any questions or challenges you may encounter. If you need further support or have more questions, please don't hesitate to reach out. We're always ready to help.
Best regards,
GemPages Support Team
Good app, Only negative thing is that building large pages with many product slows the page, but Shopify problem.
Dear Leevi,
Thank you so much for taking the time to leave constructive feedback on the app and service. I believe other users will find great value and have a better understanding of GemPages from your comment.
At the same time, we’ve learned a lot from this that we should find a better and timely way to deliver the app’s related information to avoid unwanted confusion.
I wish you and your family all the best and don’t hesitate to get in touch with us if you have any further questions.
James | Customer Success Manager team
Excellent support! I've been helped in about a day with a useful video specifically made for me ! =)
Nothing is perfect. The app has sometimes a little bit of boundaries. Yet the most important thing is this: the support team helps to BREAK DOWN those borders in function for your store development. Superb service! Keep growing Gempages.
We greatly appreciate your your review and glad to hear that GemPages is helpful in creating your pages. I'll surely pass your interest to our team for further consideration. Thank you so much again for bring it to our attention!
If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.
All the best
Very good!!, easy to use and customer service respond very fast. However to get the fifth star, I would prefer a screen shot which show step by step how can I resolve my problems. But it is still very good