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Best website designing app out there and great customer service. I got two amazing ladies that helped me fixed issues that I faced. I really really recommend it.
Using GemPages is top notch and the service was 5 star! I highly recommend their professional and friendly support!
What I like most about gempages except the awesome design features is the excellent support that u get from their support team :)
Annie and everyone else on the support team has been super super helpful, offering above and beyond support for anything I ask. I can't say I've ever had as helpful tech support as GemPages has. Much appreciated and they've got a loyal customer.
Very easy to deal with. From reporting a problem to getting a solution, fast response.
Kind and very helpful customer service. would give it 5 stars if free version came with like 10 free pages but other than that great service... alot more flexible and customizable design wise than basic Shopify. Looking forward to the future of Gem
The app is quite nice and it has a variety of features/pages. However, the chat support is never available for a quick question. I need to wait hours to get my questions answered usually when I am away from the computer - so it's very frustating.
Dear Canbra Prints,
We sincerely apologize for the inconvenience you experienced with our chat support service.
We understand that waiting for a response can be frustrating, especially when you have urgent questions. We want to assure you that we are actively working on addressing the issue of long response times. Due to high demand, we have experienced delays in handling customer inquiries. However, we have already taken steps to expand our support team, although training new staff members may take some time.
We appreciate your understanding and patience during this transition period.
Thank you for your continued support.
GemPages Support Team
Das Support Team arbeitet sehr gut, freundlich und hilfsbereit. Manchmal reicht der Support auch über die eigentlichen Grenzen von Gempages hinaus. Deswegen *****. Wer einen guten Support möchte ist hier richtig. Der Page Builder hat nicht den Funktionsumfang wie Wordpress, was auch an den vorgegebenen Einschränkungen durch Shopify liegt. Das macht die Sache aber auch sicherer. Jedoch ist alles was man für einen guten Auftritt benötigt enthalten.
Very easy to do it. They also help a lot if needed.
I recently had an exceptional support experience with GemPages. The representatives were highly knowledgeable, responsive, and genuinely caring. They promptly addressed my concerns with professionalism and expertise, leaving me thoroughly impressed. I wholeheartedly recommend GemPages for their top-notch customer support. Keep up the fantastic work!