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My experience has been great with GemPages. The page builder is the best available in my option. You can take designs from Figma and import and develop them in GemPages for your Shopify page and they have a TON of different very nice templates for product pages, any type of section you can think of for an ecommerce store, and so much more!
The support team is amazing. Jamie and Annie from GemPages were actually able to solve a loading screen issue that was had us pulling our hair out for weeks! They found that it was an issue with our theme and installed custom code to resolve it. GemPages and their team are the best built for Shopify page builder by far! Amazing. Will continue to use and highly recommend.
Hello iAura!
Thank you for sharing such an incredible review!
We're thrilled to hear that GemPages has helped you bring your Figma designs to life and that you enjoy our wide range of templates.
Huge thanks for mentioning Jamie and Annie — we’ll make sure they hear your kind words!
Should you need any assistance down the road, just reach out — we’re always here to support you.
Auri
GemPages Customer Support Manager
I really like GemPages and it's features, it makes it easy to build out the site. BUT, unfortunately it greatly impacts the speed and performance of my website and it's a big issue. Every developer I hire tells me that GemPages is the biggest issue my site has. In order to provide the best experience to customers, GemPages really needs to find a way to make their builder function within Shopify better. The annual fee and having to constantly find a developers is just too much to worry about.
Nathan was a LIFESAVER today. He was incredibly thorough in investing the issue I had with my post-purchase upsell page and helped me find a workable solution. He really went above and beyond, testing on his own store to make sure it would work for me. I'm forever grateful for such a thoughtful and diligent mind! Cannot express my appreciation enough. I love that I can count on GemPages to come through at the critical hour!
Good day Somnivae,
We're truly touched by your kind words about Nathan. He will be so thrilled to hear that his dedication made such a difference during a critical moment!
If there's ever anything else you need, please don't hesitate to reach out – we'll always be here for you.
Emma
GemPages Customer Support Supervisor
Gempages is actually really great. ive been building e-comm sites on shopify for a literal decade now and ive used gem for a few years now.. it has improved dramatically since I first installed it, probably 7 or 8 years ago now. Their support is outstanding as well, which is absolutely critical for me and my custom coding tendencies.
GemPages has been such an easy platform to learn and the support team is fast and wonderful. We've only been using it about a month now but we're totally transforming our shop with high-converting beautiful pages. Highly recommend!
Good day Saged,
Thank you so much for your kind words! We're happy to hear that GemPages has been easy to learn and that your shop is already being transformed with beautiful, high-converting pages.
Hearing your success after just one month truly inspires our team!
If you ever need further support, please don’t hesitate to reach out — we’re always here and happy to assist.
Bella
GemPages Customer Support Supervisor
Jeremy and Abiola are absolute legends, top class support!
The product is amazing, building your own page has never been easier. But the Customer Support team is what takes it to a completely different level.
Good day,
Thank you for your fantastic feedback! We’re so glad to hear that Jeremy and Abiola provided top-class support for you.
We’ll definitely pass your kind words along — this will make both Jeremy and Abiola’s day!
Should you ever need any further support, please don’t hesitate to contact us — we’re always here to help you out!
Bella
GemPages Customer Support Supervisor
Gem Pages is absolutley incredible, they have a quick and responsive team to support their incredible app and it is just an amazingly satsifying experience to work with their software knowing that any potential roadblocks you may have can be solved in minutes, special thank you to Anthony one of the many involved in this incredible operation as he recently helped me figure out some of the issues I was confused with myself! 10/10 highly recommend.
Good day NUVEX
Your feedback made our day! We’ll be sure to pass your special thanks to Anthony — he’ll be delighted to know he made a difference.
Thanks for trusting us with your store’s needs, and feel free to reach out anytime.
Cheers,
Bella
GemPages Customer Support Supervisor
I had an amazing experience with Célia from the GemPages support team. She was incredibly patient with all my queries and guided me through every step with clear instructions, helpful videos, and detailed screenshots. Her kindness and supportive attitude made the entire process smooth and stress-free. Truly appreciate her dedication and professionalism!
Hi Invogue
We truly appreciate you taking the time to share your experience with Célia! Her calm and thorough approach is one of her strengths, and your kind words will definitely make her day.
If you ever need guidance again, we’re always happy to walk you through it.
With gratitude,
Auri
GemPages Customer Support Manager
Kiran was very patient and helpful. He took his time to answer my questions and provided screenshots every step of the way. I had been struggling with about 6 issues and he sorted everything out quickly and clearly and I was able to complete my landing page. I also got to explore other features as well.
I wish the app had an affordable paid plan for stores that want between 1 - 5 landing pages only since the free plan has just 1 page and the first paid plan is unlimited pages.
Hello Pets, Paws and Ideas
We’re really happy to hear that Kiran was able to guide you through everything step by step and get all those issues sorted so smoothly. He’ll definitely appreciate hearing your kind words, and we’re glad you also had a chance to explore more features.
Thanks for your suggestion about the pricing tier — we’ll be sure to share this with our product team!
If you ever need anything else, we’re always ready to support you.
Warm regards,
Cindy
GemPages Customer Support Supervisor
GemPages has truly been a game changer for me in building my Shopify store. The drag-and-drop interface is super intuitive – I didn’t need to know any coding to create beautiful product pages, collection pages, and landing pages that perfectly match my brand's vibe.
What I love most:
Very beginner-friendly – whether you're just starting out or already experienced, it’s easy to use.
Highly customizable – I can build any type of page I need without limitations.
Fully responsive – layouts look great on desktop, tablet, and mobile.
SEO-friendly – it's easy to add custom HTML, schema, and optimized content.
And most importantly, the support team is amazing – they’re fast, helpful, and genuinely care, even outside typical working hours.
If you're building a Shopify store and want the freedom to design your site exactly the way you imagine (without hiring a developer), GemPages is 100% worth trying. After using it, I honestly can’t go back.