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5 stars
GemPages is an amazing tool to easily customize my Shopify store — even without coding skills. But what really impressed me was the customer support: Liam was outstanding, incredibly helpful and patient while solving a tricky issue with my product page template.
Fast, professional, and genuinely supportive service.
Highly recommended!
Thanks again
— Alessandro
Hi AirLess
Alessandro, thank you so much for this lovely review! Liam will be thrilled to hear that his efforts helped resolve your tricky product template issue. It's great to know that you enjoyed the professionalism and care from our team.
Should anything come up in the future, just reach out and we’ll take care of it.
All the best,
Emma
GemPages Customer Support Supervisor
GemPages is a user-friendly landing page builder for Shopify. My experience with it has been great it offers a drag-and-drop interface, making it easy to design high-converting pages without coding. Overall, it’s a solid choice for creating visually appealing and high-performing landing pages.
Hi Beds India,
We really appreciate your honest and detailed feedback. It’s so encouraging to know the drag-and-drop editor is making a difference for you.
And remember – we’re always available if you need assistance with anything.
Emma
GemPages Support Supervisor
デザインの自由度が高く操作も分かりやすいです。
GemPages offers great design flexibility and is very easy to use.
問題が発生した時もチャットですぐに対応してもらえるので本当に助かりました。
When I ran into some issues, their chat support responded quickly and helped me resolve everything — I really appreciated that.
メインサイトのテーマのCSSが影響する場合があり、困りましたが、テーマのカスタムCSSの最後に
.gp-mx-auto h2 {all: unset;} のようにGemPages で構築したサイトはCSSを反映しないという定義を加えることで解決しました。
At first, I was a bit confused because my main site's theme CSS was affecting my GemPages layout.
But I was able to solve it by adding a custom rule at the end of the theme CSS like:
.gp-mx-auto h2 { all: unset; }
This helped prevent the theme styles from interfering with my GemPages content.
Overall, a powerful and reliable tool with excellent support!
Great app builder! Only thing i'm missing is more analytics details, apart from that its perfect and really user friendly
Mona and the team provide great customer service. They have been extremely helpful through the process of me building my site and member's area. The templates and sections are easy to work and edit. It's been a joy using this app so far.
Hello Twin Flame Visions' Club!
Thank you so much for your heartwarming feedback!
We’re thrilled to hear that Mona and our team could assist you throughout your site-building journey.
If you ever need more guidance or support, please feel welcome to reach out — we’ll be right here.
Emma
GemPages Customer Support Supervisor
My page broke and when I informed them they closed the live chat and ignored me. My page still has big error message. This is the worst software ever. Dont use it. All the people saying its 5 star are referral people or bought reveiws.
Good day Sunse
We understand your frustration, and we truly apologise for the experience. The live chat issue you encountered was caused by a technical error that temporarily disrupted the widget — it was not intentional, and we resolved it shortly after.
Our records show that the page issue you reported was fixed and confirmed working on your end. If anything still isn’t right, we’re more than happy to check again.
As for the reviews — Shopify maintains very strict moderation and policies. If we ever attempted to buy reviews, our app would’ve been removed immediately. Every review on our page is genuine and unfiltered.
Lastly, I’ve already personally reached out to you via email. If you have a moment to review my message, I’d really appreciate the chance to support you directly.
Sincerely,
Auri
GemPages Customer Support Manager
GemPages is a great tool to work with – user-friendly and full of features. What I especially appreciate is the fast and clear communication. They responded quickly, thought along with me, and everything was resolved neatly. My page now works as it should and looks clean and professional.
In short: great service, pleasant collaboration, and definitely recommended.
Hello Virello,
We really appreciate your thoughtful feedback! It’s great to know that everything is working smoothly for you.
Thanks for recommending us!
Auri
GemPages Customer Support Manager
Great service even better customer service. Had a small code issue and they came thru in less than 3 hours. Impressive the way communication worked. I was able to launch y landing page with easy and profitability.
Hello NVR5TOP!
Thank you for sharing your fantastic experience!
We’re thrilled that our support team could quickly help you resolve the code issue and get your landing page launched successfully.
If you ever run into any other questions or ideas, just reach out — we’ll be more than happy to assist!
Justin
GemPages Technical Leader
What an amazing experience and customer support. My conversion rate has went up significantly thanks to GemPages. The ecosystem with the A/B testing is also AMAZING. I've been using shopify for 7 years and this is my favorite app.
Customer service is also incredibly helpful and help instantly, Ken is a star!
Thanks:)
Hello NordLabs Gaming!
Thank you for the fantastic review! We're so glad to hear that GemPages and our support team have made such a positive impact on your conversion rate.
Ken will be thrilled to hear your kind words!
If you ever need anything else, feel free to reach out — we’re always here to assist you!
Cindy
GemPages Customer Support Supervisor
Love the effectiveness of the app! Some things can be improved, such as implementing in-app page speed improvement tools, but the customer service is great. The moment I reach out, I know I'll get help with my issues. I appreciate the team!
Hello Trevit,
Thank you so much for your kind words and for sharing your experience! We're thrilled to hear you're enjoying the effectiveness of GemPages and that our customer service team has consistently been there to support you when needed.
We also truly appreciate your feedback about in-app page speed improvement tools — suggestions like yours help us grow and improve. Rest assured, our team is always exploring ways to enhance the platform.
Thanks again for being part of the GemPages community!
Auri
GemPages Customer Support Manager