GemPages Landing Page Builder , 4,095 条评论
优化
-
按评分
Don't be fooled, you won't be able to downgrade to the free plan once you subscribed. They ask you to delete the app and risk loosing your live-page in order for you to sign up again and select the free tier. Thank you very much
Dear Esteemed Customer,
We extend our sincere apologies for any inconvenience you may have experienced. In our commitment to ensuring a smooth transition and guaranteeing the integrity of the billing system and the awareness of reverting back, we have manually reverted the option back to the Free plan.
We encourage you to reach out to our dedicated Customer Support team for any further assistance you may require.
Thank you for promptly providing your feedback.
Rest assured, we remain dedicated to continuous improvement and will diligently work towards enhancing your overall experience.
Best regards,
GemPages Support Team
Beware. Uses Google Fonts from Google Servers without giving a notice.
STAY AWAY. INSTALLS CODE AND DOES NOT GET REMOVED WHEN YOU UNINSTALL THE APP!!!!! Now the Site is LITTERED with all their Code!!!
No mention of code being installed....their "AI" is a joke, it doesn't work. Stay away from this APP..installs Code and doesn't get removed when the App is uninstalled.
also so etwas von unnötig. man bietet das man beim homepage die bilder erstzen kann aber nicht mal die funktion hat die hintergrund entfernen kann.anders kann man die hintergrund nicht entfernen. wenn man mit andere app die hintergrund enfernt sieht man einfach weisses hintergrund beim gempages. und wenn man ein anderes thema esign hat also in andere farben hat sieht das nicht gut aus . verstehe die guten bewertungen überhauot nicht. standard bilder von gempage sind ohne hintergrund und eigene geht nicht
Dear Esteemed Customer,
We're sorry to hear about your experience, and we appreciate you taking the time to share your feedback.
Upon reviewing our records, we couldn't find any recent interaction from you regarding the issue you mentioned about removing backgrounds. We're unclear about the specific problem you encountered, and we'd like to assist you further.
Please reach out to our Customer Support team so we can better understand your concern and provide the necessary assistance. We're here to help resolve any issues you may be experiencing and ensure that you have a positive experience with GemPages.
We look forward to hearing from you soon.
Sincerely,
GemPages Support Team
Its really to bad services. I canceled my free trial plan 3.day but they kept charging me!!! I talk to customer service and they said, they will deposit deposit your money in 5 day but its lie!!
I tried to use it and it made my site with errors. and also after removing the app we still have issues.
WANT TO GO BACK TO FREE PLAN, ITS NOT POSSIBLE SINCE THEY HAVE NOT HAVE THE OPTION ANYMORE!
Dear Esteemed Customer,
We extend our sincere apologies for any inconvenience you may have experienced. In our commitment to ensuring a smooth transition and guaranteeing the integrity of the billing system, we have manually reverted the option back to the Free plan.
We encourage you to reach out to our dedicated Customer Support team for any further assistance you may require. Your satisfaction is our priority, and we are readily available to address any concerns.
Thank you for promptly providing your feedback. Rest assured, we remain dedicated to continuous improvement and will diligently work towards enhancing your overall experience.
Best regards,
GemPages Support Team
Please refund. I installed it on 3/10 and uninstalled it on 3/11. Because I didn't need it, I didn't use it. But they charged me $29. I haven't used it so please take my money.
Dear Lufod,
We extend our sincere apologies for the unfortunate circumstances that prompted the decision to cancel your service.
It's important to clarify that the billing system is overseen by Shopify, and as a third-party application, we are bound to adhere to its regulations.
Regarding your request for a refund, we kindly ask that you reach out to our Customer Support team via live chat or email. We are committed to providing prompt assistance and resolving your concerns effectively.
Thank you for your understanding and cooperation.
Warm regards,
GemPages Support Team
DO NOT USE THIS!!! I tried making a page through this app one time and I didn't like it so I made a new page through shopify like normal. As soon as I published it, all the pages I made on this app randomly corrupted my new website and it messed up everything and now I have to restart. If you have this, delete it.
Dear Esteemed Customer,
We sincerely regret any inconvenience you may have experienced with GemPages. We understand the importance of resolving the issue promptly and wish to assure you that identifying the root cause is a complex process, and attributing the corruption solely to GemPages may be premature.
To better understand and address the situation, we would appreciate the opportunity to conduct a thorough investigation. Kindly consider reaching out to our dedicated Customer Support team, and we will diligently work towards a resolution tailored to your specific circumstances.
We value your collaboration in this matter and express gratitude for your contribution to our ongoing improvement efforts.
Thank you for your understanding.
Best regards,
GemPages Support Team
I tried to cancel cause i didnt use this but it still charged me $30
Hi urbanoakdecor,
I sincerely apologize for the inconvenience you've encountered with our billing process. It's important to note that the billing system is managed by Shopify, and charges are initiated based on the billing cycle, even if the app is uninstalled on the same day.
However, I want to assure you that your satisfaction is our priority, and we stand by our commitment to provide a positive experience. To rectify this situation, I encourage you to take advantage of our 30-day guarantee program. Please reach out to our Customer Support team, and they will be more than happy to assist you in resolving this matter.
Thank you and hope to see you gain.
GemPages Customer Support Team