整体评分
4.8
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2021年1月4日

Good customer service! But if we improve the time of reply will be fantastic. 5 star will be given when this service improve

Nylon Belt
菲律宾
1年多 人在使用应用
GemPages已回复 2021年1月4日

Thank you so much for your honest review! Your feedback about our support time is greatly appreciated. We're taking neccessary steps to improve it. Hopefully our support service will be even faster very soon!

Thank you so much again for bring it to our attention! If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

All the best!

编辑时间:2019年10月9日

I am still currently formulating my full thoughts on this app however it asks that i type at least 100 characters. This star count indicates my current level of satisfaction with these app developers. I will keep it updated.
Current Status: Seems like Chris hired some help, things have been much better with the customer service end lately

ALPHAMOTIF
美国
1年多 人在使用应用
2022年10月11日

A great app overall. There were a few technicalities that I needed help with and their support team is very prompt and thorough.

ART DEPT
新西兰
1年多 人在使用应用
GemPages已回复 2022年10月12日

Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience.

Please feel free to reply to this thread or reach out to us via our support email address - support@gempages.help so that we can assist you better.

2023年2月21日

This app is fairly easy to pick up and the customer service is great. They should more slight adjustments. For example, if I wanted to shift my image over since it appears differently depending on the screen.

EthosIlluminations
美国
1年多 人在使用应用
GemPages已回复 2023年2月22日

Hi,

Thank you very much for bringing your issues to our attention. I'll definitely forward your interest to our development teams for further consideration. Your patience is highly appreciated!

If there is anything we can do to improve your rating we'd love the opportunity to try. Please reach out and let us know on live chat or email at support@gempages.help.

Best wishes.

2020年11月30日

This program gives you far more options then the regular shoplifty editor. And the support is quick to respond to your questions. Seeing and having separate editing for each type of device from desktop to mobile is extremely useful.

Star Fuelled
英国
大约1年 人在使用应用
GemPages已回复 2020年11月30日

Thank you for your review! I'm happy to hear that the support team could help you out!

James | Customer Success Manager

2021年4月16日

I have been using page builder for nearly a year and it has been great, the customer service is good and they have always resolved my issues as soon as they could even if they were no currently online, they would always sort out issues as soon as they come back. I have built beautiful pages on every page of my site thanks to this page builder and it really takes your store to the next level.

Smart Home Cove
英国
大约1年 人在使用应用
GemPages已回复 2021年4月17日

Glad to hear that you're finding GemPages helpful in creating your pages! Thank you for your review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Also, please feel free to send along any feedback that you have that lost us a star to support@gempages.help and we would be happy to log this and get it to the right team!

编辑时间:2017年11月3日

Working on it. Having some teething problems we are working to resolve

Annalise Jewellery
英国
大约1年 人在使用应用
2022年1月25日

Great app for designing pages with much more control than the default Shopify page builder. Coming from a background in WordPress, this app is similar to page builders such as Elementor. One note/item to be aware of: When using GemPages for your product pages, you may run into some issues with adding additional functionality to the product page. For example, we added a Klaviyo back in stock button to our code, but with the GemPages product layout, the "notify me" button does not appear in the correct place. Overall, a good app for designing additional pages on your website, but I would recommend using default shopify page design for products if you intend to add functionality to those pages. Fantastic customer service, too!

BetterFed Beef
美国
大约1年 人在使用应用
2017年5月30日

*NOTE: My opinions are my own. This review is given from the perspective of a designer working through with GemPages and does not reflect the opinions of the owners/companies this page builder was used for. I only give my feedback as a third-party.*

Initially, I needed a page building app that allowed for certain customizations and capabilities that enabled my client and I to test design solutions for product pages and content pages. I found GemPages and thought to give it a try as I've had experience working with in-app page builders for other platforms and I liked the offering.

Ive worked with GemPages for a few months from the initial kickoff to final launch (Roughly February - May). Full transparency, at first the system had some bugs that would show some inconsistencies and errors but after speaking with Chris and reporting the issues, he made sure to verify the issues and correct them as they were reported. He's been very friendly through the entire process and open to suggestions and feedback.

From a design perspective, I took some customization liberties for our page design that allowed for a modern but light design execution and the inapp widgets allowed me to build the design how we imagined.

All in all, after working through the initial learning curve of a new visual builder and making sure any potential bugs on my page are resolved prior to launch (things are good now), GemPages has become an app I trust for future page implementations.

I look forward to seeing the next phase of GemPages and what Chris' team has to offer - this is definitely an app worth giving a try to build and test.

Nail Swag
美国
大约1年 人在使用应用
2022年12月14日

My experience is Gem Pages technical support staff are eager to help answer and resolve any questions, problems or issues in the development of your website using the application. They are fairly quick in responding to your query. Great support!

LOCKJAWLEMONPEEL
美国
11个月 人在使用应用
GemPages已回复 2022年12月16日

Thanks for taking the time to share your experience with GemPages. It would be greatly appreciated if you could tell us what is causing your dissatisfaction and give us the opportunity to serve you better.