評價 (4,315)

整體評分
4.8
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年6月18日

I'm quite new to Gem Pages but I like the service already. Team and Support are very helpful and provide assistance fast and of a high quality. I've deleted by error one of the pages I was working on and they were able to restore it in 5 minutes. Really recommend this product.

MyLumition
法國
使用應用程式 大約1個月
GEMCOMMERCE CO., LTD 已回覆 2023年6月18日

I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

2022年11月10日

Muy bueno servicio a cliente y la app permite construir un sitio profesional para el ecommerce. Recomiendo.

gauvain-paris
墨西哥
使用應用程式 大約1個月
GEMCOMMERCE CO., LTD 已回覆 2022年11月14日

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent!

Let us know via live chat or email support@gempages.help if there is anything else that we can help you with!

2018年11月18日

I've been using Gempages for about four-weeks now. It is truly an amazing app, to say the least. There are nearly an endless supply of possibilities, whether creating homepages, product pages or quite a few others that are available (contact, about us, etc).

A lot of options, but with a clean and simple layout that isn't overwhelming, even if you're new to Shopify or ecommerce in general.

Not being very tech-savvy, I was having an issue I needed help with a while back, and, after contacting both Chris and Nicholas, they went FAR AND BEYOND to help me fix where I had gone wrong.

I am not a patient person - by anyone's standards - but they took their time, explained everything in detail about products assignments and templates, and even went through the trouble to record multiple live-shots in order that I could fully understand.

They didn't just fix the problem and say "have a nice day"...they wanted to ensure that I UNDERSTOOD what the problem was, and *where* and *why* I had gone wrong.

It was a simple fix (always is), but took some explaining in detail, which I am forever grateful for.

This was not easy on their part, but not once did I sense any attitude or impatience with me...and I can sometimes drive people to major attitude very easily. However, they were very professional, all the way.

I chose Gempages after trying all of the page-builders. By far, their system is the easiest to work with. The drag-and-drop functionality is a nice break from others, which tended to be glitchy, slow - and a bit rough around the edges.

One has the ability to list multiple products via template option, or exporting an entire listing into one's library, which saves tons of time for me in my particular business as a publisher, which can be mostly rinse-and-repeat when dealing with the same format for multiple books.

As the owner of multiple, profitable businesses, I don't hesitate to recommend Gempages - especially after working with their support team. Support is excellent, and unfortunately this is rare with many companies nowadays...this from years of experience.

So basically, of the fifteen or so apps I use, this is easily my favorite.

Would give 10-stars if I could:

5 for the app itself, and 5 for the support I received. I've had issues is the past with other app companies, not really caring about their customers as long as they got their money, which is why I'm extremely careful about what apps I let in my business, and what apps I don't.

Gempages is one of the highest-rated apps here on Shopify, and they definitely deserve that rating - if not a Solid FIVE STARS...

Praxis Publishing Co.
美國
使用應用程式 大約1個月
2020年8月23日

Oh my god this is a wonderful app, i use this everyday to make changes to my stores, it is very flexible and user friendly. You just gotta drag and drop.

Even the customer service is at the top level, i specially love this guys James, he is a real nice and excellent customer service representative. He helps me most of the time. This is the best page builder ever. Thank you Gempages.

Bodyjene
美國
使用應用程式 大約1個月
2023年1月9日

Take it from a total website building/designing noob, GemPages has been amazing to use. So much of it is super intuitive and the drag/drop functionality is great for getting your content on the page, then tweaking the little things til you achieve the perfect look across devices. The few times I've run into a roadblock, their support via chat (both Jane & Mona) has been a godsend. So glad I chose GemPages!

Hoist & Halyard
美國
使用應用程式 大約1個月
2023年6月13日

The best customer service you could ask for, always respond fast and help you until your satisfied. Very polite and patient staff, have never had a bad experience with them. Anthony was very patient working with me and was super helpful and polite.

ROC
澳洲
使用應用程式 大約1個月
GEMCOMMERCE CO., LTD 已回覆 2023年6月14日

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers.

Don't hesitate to reach us if we can do anything to assist!

Best wishes!

2018年7月26日

Easy drag and drop customizability gave me the ability to create highly professional sub-pages without coding. The great feature set makes for very flexible designs. Moreover, the support offered is fast and friendly. They answered all my queries and went above and beyond in helping me use the app.

Maria Flower Store
澳洲
使用應用程式 大約1個月
2023年2月16日

Franchement !! Le support client est vraiment compétent !! des que vous êtes bloqué pour faire quelque chose, il débloque la situation direct ! C'est éditeur de page est vraiment génial ! et le support client vraiment compétent !!

Vibraskin
法國
使用應用程式 大約1個月
GEMCOMMERCE CO., LTD 已回覆 2023年2月16日

Great to hear that you had a positive experience with our support team! We take great pride in providing exceptional customer service, and we're thrilled to hear that our team was able to quickly resolve any issues that you encountered. We're also glad to hear that you're enjoying the features of our page editor. Thank you for choosing us, and we appreciate your kind words about our team's competence. If you need anything else in the future, don't hesitate to reach out.

2020年12月18日

Customer service is awesome. Was able to get help at 3AM even! Overall just a really good app. Thanks for the help

Simpl. Bands
美國
使用應用程式 大約1個月
2022年8月16日

Amazing app, and the dev team are very responsive. Lots of customisation options to meet any e-commervce requirement. Would recommend

Snauki
澳洲
使用應用程式 大約1個月
GEMCOMMERCE CO., LTD 已回覆 2022年8月16日

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.

We're always there to assist whenever you need!

Happy Selling!

Cindy | GemPages Customer Success team