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After lots of research for the best page builder, GemPages was the clear winner for me. I love the ease and flexibility of creating pages as well as the speed of the pages created. Great support team as well. Thank you guys for being the best and making my life easier.
We've been using GemPages for about a year and a half, and it's been an incredible tool for our team. Gempages Tech Team has provided us custom code solutions for us, when needed and it's been a game-changer.
Muy buena aplicación, tiene muchas funcionalidades y un buen soporte al cliente
What I've been most impressed with is their support. They have been quick to respond and don't just fix the issue, but share how they did it. Really friendly and consistent support.
I've used Gempages for a few websites now. They have great customer service. Their platform is easy to use and translates seamlessly to a live website.
GemPages is the best website builder I've come across. It's very easy to use and you can make very complex professional websites with it's editor. On top if its great usability, the support is stellar and always there when you need help. Anytime I've had an issue with anything, their live chat was able to respond promptly and assist me with whatever it was. Definitely loving Gempages!
Great service, very easy to use and any time I've needed help Support has been quick, and prompt. 5 Stars
10/10
Quick support like shopify, they always manage to solve my problem quickly.
I am still on the free version, and the service is this good.
I will be upgrading once my website begins to make money!
Horrible customer support. Once you get them on, they are helpful but it takes DAYS to get anyone to reply. I work with website builders all the time and gempages have so many issues. The platform is super unreliable and makes changes itself. This is why you need constant help from the support who are impossible to reach.
So unfortunate since the builder is very promising but any moment your live page can randomly change and stop working and thats just not realistic for a business.
Ive never had such an unreliable experience with any softwares or platforms. I really dont understand where all the 5 star reviews are coming from.
Hi Disainify,
We sincerely apologize for the inconvenience you've experienced with our customer support and the issues you've encountered while using GemPages. We truly value your feedback and understand your frustration.
We want you to know that we've taken your concerns seriously and are actively working to address the issues you've raised. Our team is dedicated to improving the reliability of our platform and ensuring that such random changes and disruptions do not occur in the future.
We also acknowledge that our response time has been slower than ideal due to our current staffing situation, and for that, we are truly sorry. We are actively working to increase our support capacity to provide quicker assistance to our valued customers like you.
We genuinely appreciate your patience and understanding during this time, and we encourage you to reach out to us again if you encounter any further issues. Your feedback helps us make GemPages a better tool for businesses, and we're committed to ensuring your experience improves.
Thank you for choosing GemPages, and we look forward to serving you better in the future.
Warm regards,
GemPages Support Team
Really great customer service support with any questions I had while building my site.
They helped me within 10 min of talking to them and gave me solutions in the form of videos and even templates that I could use immediately on my website. This is the 2nd webpage I'm creating using GemPages.. Would 100% recommend them.