GemPages Landing Page & Funnel , 4,107 則評價
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Other ratings here are about how good something works, and indeed GemPages does a good job. But what really matters to me is also what happens when something doesn‘t work. Here, the custumer support really comes to shine. In a really friendly manner you can be sure that your problem will be solved.
Great support! Helped out a ton!
Support ist wirklich großartig, es wird einem sehr schnell geholfen!
I have made 2 landing pages for my subscription programs and 2 pages as "hubs" to hold videos and tutorials for my subscription products. I love the way they look and I get lots of compliments on how professional the pages look! Once I got the hang of it, they pages were very easy to build. I definitely recommend Gem Pages!
Amazing app and amazing support team, i really love gempages!
Love the support! best app!!
THE GRAETEST PAGE BUILDER WITH THE BEST SUPPORT!
I am using GemPages for all stores I have since years. The support is always geat, and knows really what to do! They write codes for you, guiding everything with screenshots, create templates for you, absolutely great. I have never experienced such a great support in an app ever!
Pauline was extremely friendly and immediately solved the issue for me by showing me how to fix it. Thank you very much.
Excellent!
Hello Paulo,
We're sorry to hear about your experience, and we appreciate you bringing your concerns to our attention.
We want to clarify that at GemPages, we prioritize transparency and customer satisfaction. We do not have access to our customers' systems or stores, and we never interfere with them without explicit consent. Our team is committed to providing support and guidance to our users to make sure of the seamless experience.
Regarding the premium plan, as stated in our pricing plan, certain advanced features such as version history are exclusive to our paid users. This helps us continue to provide quality service and develop new features to meet the needs of our users.
We apologize if there was any misunderstanding regarding our pricing structure. Our intention is never to force anyone to upgrade to a paid plan, but rather to offer additional value to our paid users.
We value your feedback and appreciate the opportunity to address your concerns. If you have any further questions or would like assistance, please don't hesitate to reach out to us.
Best regards,
GemPages Support Team
There are shopify apps and then there is Gempages, they have completely separated themselves from the competition with a friendly easy interface and a customer service and tech team that I haven't experienced in years. They will work diligently to find a solution and their response time is incredible. In a sea of shopify apps I strongly suggest you start with Gempages!