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really really great support thank you sarah...
GemPages is a great upgrade to your shopify store in case you are going for a more flexible, more diverse layout of your shop. But then with more possibilities also come more complexities. You can easily get frustrated by the many details that have to be taken in to account. The competence of the support team will clarify a lot, but this always means a delay because one is not that independent as he would wish. Normally they will help you instantly or in a short amount of time, but as they have a lot of customers, on a busy day the answers can delay until a day or more. This in one way is a great signe as it shows that a lot of people trust the possibilities of GemPages, but it means as well that a lot of the clients of the platform are in need of help and assistance because of the complexity.
I would recommend GemPages to people that already have sufficient experience with page builders. If you are a beginner, just be prepared to invest a lot of time because it really is a learning curve. And if something does not work, dont loose to much time but ask the support team as they are a great help and mostly also fast in answering to your requests.
Customer support is amazing! never have experienced such a good an proffesional support. thanks Mona for the Amazing help!
Tony was really good at figuring out what was the issue and really dive in to solve the issue for me and he is also very responsive . I really like the service provided by Tony!
Excellent customer service, helpful, friendly and a joy to work with. Shoutout to both Tom and Tina, who both have helped me very much. I would recommend Gem Pages to anyone, for the the ease of setup, pricing and functionality.
Wir haben mehrere Shops und nutzen immer GemPage. Seit etwa 4 Jahren! Es ist einfach nur TOP. Der Support ist sehr kompetent und hat uns schon sehr oft weit über das hinaus geholfen, was sie eigentlich machen sollten. Kürzlich hatten wir ein Tracking-Problem auf einer unserer Seiten. Die Entwickler von GemPage haben uns geholfen und aufgezeigt, woher der Fehler kommt. Das ist kein Einzelfall, wir erhalten immer Unterstützung und Hilfe. Einfach nur TOP!!! Weiter so!
The builder itself is great. Very intuitive and fairly easy to use, especially if you have used page builders before. Great UI and pretty flat learning curve. But the biggest value is the service. I have worked with customer service teams on a lot of apps and the Gempages team (Tony, Kyle, Miley and Ken) is one of the best I've ever encountered. They were helpful, resourceful and incredibly friendly. They went above and beyond and I was just delighted. 100% worth it.
Annie, and Tom were the absolute best. GemPages truly has the best customer service I've seen in a long time and I am grateful. They have gone above and beyond for all of my needs and concerns.
I recently had the pleasure of using Gempages, and I must say, it has been an outstanding experience. Not only is Gempages a fantastic Shopify app for creating beautiful and customizable landing pages, but what truly sets them apart is their exceptional customer service, especially thanks to Mona.
From the moment I started using Gempages, I was impressed by the user-friendly interface and the plethora of customization options it offers. It allowed me to effortlessly design stunning landing pages for my e-commerce store, improving the overall look and feel of my website. Gempages' drag-and-drop builder is intuitive and efficient, making it a breeze to create pages that convert visitors into customers.
But what truly made my experience outstanding was the exceptional customer service provided by Mona. Whenever I had a question or needed assistance with a specific feature, Mona was there to help. Their technical expertise is second to none, and they were always quick to respond, patient, and went the extra mile to ensure that I had a smooth and successful experience with Gempages.
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