Reviews (4,831)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing store functionality and aesthetics, which boosts sales and reduces the need for additional apps. It features a user-friendly drag-and-drop builder, various widgets, templates, and tools like A/B testing. Merchants also praise the fast, reliable performance and exceptional customer support, noting the team's quick, helpful responses and ability to provide personalized assistance, including custom coding.

July 24, 2022

Very good and fast service. Resolved a coding problem between shopify and gempages within an hour. I recommend this app.

MODULOR
Canada
About 2 months using the app
GEMCOMMERCE CO., LTD replied July 24, 2022

Thank you so much for your review and recommendation! We are thrilled that you enjoyed your experience with GemPages editor and our support service!

We're always there to assist whenever you need!
Happy Selling!

Nathan | GemPages Customer Success Team

December 8, 2020

Very easy to use! Has lots of creative features you can edit and personalize. Very fast support too, I appreciate Steve for helping sort out a roadblock too!

Bee Neat Products
United States
About 2 months using the app
July 23, 2023

I wanted to try the beta so I asked one of the team members and they were supper helpful about it! Just a wonderful experience overall! Jane from customer service helped me so much within a matter of 30 minutes. Excellent service overall, very pleased; I commend her!

Ikram ALSO helped me solve all the problems I had with the beta! She solved it within a matter of minutes and has great people skills! I really commend her please!

Snuggies Nursery
Canada
About 2 months using the app
Edited July 16, 2020

I've been using the app for a while. What could I say... To be 100% transparent I'm giving it a try for the second time. For the first time, I was not able to comprehend the full potential of the app because I was a bit unfamiliar with the interface. But after investing tons of hours into the research of other options, I came to a conclusion, that GemPage definitely worth learning. If there is anything to learn per see... It appeared to be much simpler than I thought.
OMG, the flexibility the app provides - it trumps any paid theme out there.
But that is not as cool as their support team. It turned out there was a minor conflict with my crazy expensive paid theme (which I do not need it now, hahaha). Their support has connected into my store and fixed it within a few minutes. That was a WOW factor.
Guys, you have 10 days for free to try. Just give it a try!

GetCompressed
United States
About 2 months using the app
September 27, 2018

I would recommend this app. The platform is straight-forward and powerful. The staff is a great help.

SleepChek
United States
About 2 months using the app
March 31, 2018

Whenever I come across them, I always get a quick response, Chris and Janice's support is out of this world. I do really enjoy this app cause I am really into design. Highly recommend.

Gammy Sphere
Canada
About 2 months using the app
March 27, 2020

This app helped us a lot with design and they have an amazing customer service. They helped me integrate third party app. I recommend !

pomgo
Switzerland
About 2 months using the app
January 4, 2018

GemPages is by far the best page builder I have used. You can tell the team has put a great deal of time and work into it. The support is also awesome, Chris helped sort out a couple small bugs, and went above and beyond with helping us implement a few features from our theme too. Well worth the $9 dollars a month!!!

Inspiredbyart Com
Canada
About 2 months using the app
November 9, 2023

I wanted to leave a review to express my appreciation for the professionalism of their team. Whenever I had questions or concerns, they were quick to respond and effectively resolve any issues. It's reassuring to know that their team is so responsive and capable. I'm genuinely impressed with their service.

AIGC-DTG
China
About 2 months using the app
July 13, 2023

Amazing support, Anthony helped me in a few minutes with something what I struggled with whole night. Give him a raise!

Dropshippify
Malta
About 2 months using the app