Reviews (4,800)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.
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Left code behind after I uninstalled and support has ignored me when I contacted them to ask how to get rid of it. Tired of Shopify apps being allowed to do this.
I came across this app because I submitted a request for help from a Shopify expert with a project for my store. #getshoplaunch responded straight away - unfortunately with a canned response promoting their app.
"Stephi, Thanks for reaching out. In case you want to customize your pages without hiring a developer or designer. Our GemPage is great for you.
We' have launched a Page Builder called GemPage, it allows you to fully customise your pages, take a look here: http://apps.shopify.com/gempage
Let me know if I can support further.
Thanks!,
Chris "
So I installed the app thinking that it could do what I requested - because why else would they have recommended it? ...you guessed it, the app couldn't do what I had asked for.
I'm leaving a 1-star review because I don't appreciate having an app suggested to me when I ask for help and it doesn't do what I asked.
***** Update
Chris apologised and offered to take care of the task that I was after via Shopify Experts, and he tried, but I don't believe he had a high enough level of skill to do it.
Because he tried to make up for his mistake, I have changed my review from a 1-star to a 3-star review.
I would definitely recommend this 10/10. I have used this app to build faq pages, about us, blogs, home page and it's been amazing. It also has a lot of options for you to choose from and some already made templates that you can use and you can also design yours from scratch. Definitely recommend
I'm using this app to help me boost conversion rate on my product page - does the work! Keep it up, guys :D
Fairly easy to use, I had an issue with adding a custom font that then disappeared for no reason but the team helped me re-install it on my store. Good customer service in general.
Installed the app to try it. I decided it was not for me. Used the safe uninstall feature that is supposed to remove all the code. It did not work. I still have over a dozen templates, snippets, and so on added to my themes, including my live theme. Support reached out to help the next day, but I did the removal myself to speed up the process.
Dear Francisco,
We apologize for the inconvenience you experienced with our app's safe uninstallation. This was not our intention, and we understand your frustration. Rest assured, we are actively working to enhance this functionality for a more seamless user experience.
In regard to support, we want to clarify that our support team is already in touch with you and provided the support, however, we haven't heard from you since the last message providing instructions and offering to escalate to the Technical team. If you still need further assistance, please don't hesitate to get back to us. We are just one click away.
Your feedback is valuable, and we appreciate your input. We're dedicated to improving our services and ensuring a better experience for all our users. Thank you for trying our app and we hope to make it right again for you.
Warm regards,
GemPages Support Team