GemPages Landing Page Builder , 4,060 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly, customizable features that allow for professional website creation without coding. Its drag-and-drop functionality and intuitive design interface are highly praised. The technical support team is recognized for their prompt, expert assistance. Some merchants have requested an A/B testing feature for tracking sales conversions. The app integrates well with Shopify and other apps, providing a comprehensive solution for enhancing online stores.
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The builder itself is great. Very intuitive and fairly easy to use, especially if you have used page builders before. Great UI and pretty flat learning curve. But the biggest value is the service. I have worked with customer service teams on a lot of apps and the Gempages team (Tony, Kyle, Miley and Ken) is one of the best I've ever encountered. They were helpful, resourceful and incredibly friendly. They went above and beyond and I was just delighted. 100% worth it.
Guys ... this is the real deal!
never left an app review after 6 years on shopify, but this one is a 10/10
very comprehensive set of functions, sleek pages, tech support was on live chat and actually helpful! they sort it out rather than passing you to email ticket support (shout out to Mona:) and they're onto something with the ai page builder tools that need a little bit of tweaking but definitely gave me some good head starts.
My only suggestion would be to add a "layers" type field in the left tab of the editor. A few times i struggled to change small sections of background colours or margin sizes because the elements are sometimes tightly overlapped (section/row/product etc) and hard to figure out exactly what needed the edit. I figured it out, but took a little longer than I would have liked.
An excellent page builder overall.
An amazingly good program at a very reasonable cost. If you want to easily create a unique online store, Gempages is the perfect tool for you.
Gempages also has fantastic support, which helps you quickly and very well
Support was very helpful and resolved our technical issue
Many thanks
Gempages and his customer support are one of the best of the market.
Each time the customer support staff responded to our concerns promptly and quickly. It is really appreciated!
Easy to create your own website. Especially when you need to make changes here and there. Support team is awesome
Don't be fooled, you won't be able to downgrade to the free plan once you subscribed. They ask you to delete the app and risk loosing your live-page in order for you to sign up again and select the free tier. Thank you very much
Dear Esteemed Customer,
We extend our sincere apologies for any inconvenience you may have experienced. In our commitment to ensuring a smooth transition and guaranteeing the integrity of the billing system and the awareness of reverting back, we have manually reverted the option back to the Free plan.
We encourage you to reach out to our dedicated Customer Support team for any further assistance you may require.
Thank you for promptly providing your feedback.
Rest assured, we remain dedicated to continuous improvement and will diligently work towards enhancing your overall experience.
Best regards,
GemPages Support Team
Great and fast customer support. Precise and direct.
The app is quite nice and it has a variety of features/pages. However, the chat support is never available for a quick question. I need to wait hours to get my questions answered usually when I am away from the computer - so it's very frustating.
Dear Canbra Prints,
We sincerely apologize for the inconvenience you experienced with our chat support service.
We understand that waiting for a response can be frustrating, especially when you have urgent questions. We want to assure you that we are actively working on addressing the issue of long response times. Due to high demand, we have experienced delays in handling customer inquiries. However, we have already taken steps to expand our support team, although training new staff members may take some time.
We appreciate your understanding and patience during this transition period.
Thank you for your continued support.
GemPages Support Team