Reviews (4,612)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales with features like post-purchase funnels and an all-in-one platform that reduces the need for additional apps. Its user-friendly interface allows for easy customization and page creation, enhancing website aesthetics and functionality. The app includes a drag-and-drop builder, customizable templates, and built-in widgets, with options for custom code and high-converting templates. It is noted for fast loading times, smooth operation across devices, and seamless Shopify integration. Support is frequently praised for being responsive and helpful, often providing personalized assistance and custom coding solutions.

August 13, 2024

I've been using GemPages Page Builder and overall, I'm quite pleased with it. The software is user-friendly and easy to navigate, which makes designing pages a breeze. There are a few minor bugs and usability issues here and there, but nothing that significantly hampers productivity. Of course, there's always room for improvement, and I hope to see some of these quirks ironed out in future updates.

What really sets GemPages apart, though, is their customer service. The team is incredibly helpful, knowledgeable, and responsive. Special shoutout to Liam, who consistently goes above and beyond—I’d rate his service 5 stars!

National Flooring Distributors
Australia
Over 5 years using the app
September 9, 2024

So far so good with the website editor, only downside is lack of a photo editor that you can use after uploading an image to make minor changes or crops to fit certain elements. Responsive editor is very good but I find that its challenging and time consuming to use for various phone sizes and ensure that it works correctly without having to edit each phone size.

The best thing about gem pages is customer support, they respond so quickly to any query and fix any issues I have so quickly.

GO:24
United Kingdom
4 months using the app
September 4, 2024

The app itself is useful for smaller teams on a single site. Due to its complexity and lots of functionality, it can slightly malfunction from time to time... however the support team is stellar and will go above and beyond to get you taken care of.

Shop SlimFast
United States
Almost 4 years using the app
September 12, 2024

Great support team but their new version-7 is very buggy, if they could fix these bugs then it would be really great.

Cords Club
United States
About 1 year using the app
July 8, 2024

Great software - it's a really solid implementation and we use it to a lot of success.

That said, their dev team plays fast and loose with their code refactoring.

I have to check in on my pages I built now and again to make sure they are still working/displaying as intended, or when I need to republish a page - need to make sure I have time to troubleshoot .css

Art by Amanda Lanford
United States
9 months using the app
June 20, 2024

Gempages is a great tool, you almost can do as much as if you were using wordpress. There is still some room for improvement but they are working on it. The support for sure gets 5 stars as they are quick to reply and come up with solutions most of the time!

Eazy Review
United Kingdom
3 months using the app
September 25, 2024

GemPages es una poderosa herramienta de construcción de páginas para Shopify que permite diseñar tiendas personalizadas sin necesidad de codificación avanzada. Ofrece una amplia variedad de plantillas y funcionalidades arrastrar y soltar, lo que facilita la creación de páginas atractivas y optimizadas para la conversión. Sin embargo, a pesar de su flexibilidad y potencial, algunos usuarios pueden encontrar su curva de aprendizaje un poco empinada, especialmente cuando se trata de ajustar detalles de diseño más complejos. Con el tiempo y la práctica, GemPages puede convertirse en una gran aliada para mejorar la experiencia visual de cualquier tienda en Shopify.

CompraPosible
Colombia
4 months using the app
June 12, 2024

What I like most about Gem is the customer service. They are really helpful all the time and answer very quickly. I'm so happy with the service so far.

Picnic Labs
Portugal
4 months using the app
August 8, 2024

customer support is just phenomenal, the app is really easy to use as well

My Store
Finland
16 days using the app
June 16, 2024

Kind and very helpful customer service. would give it 5 stars if free version came with like 10 free pages but other than that great service... alot more flexible and customizable design wise than basic Shopify. Looking forward to the future of Gem

My Store
United States
1 day using the app