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Very easy to use and the analytics are presented in a good and understandable way. Especially the support is amazing. They are very kind and willing to support every request.
Good day VitaNox,
Thank you very much for your thoughtful review. We are delighted to know that you find GemX easy to use and that the analytics help present your data in a clear and understandable way.
It also means a lot to hear that our support team has been helpful and kind. Feedback like this truly motivates the team to keep delivering the best assistance possible.
If any questions come up while you continue using GemX, please do not hesitate to reach out. We will always be ready to help whenever you need us.
Auri
GemX Customer Success Manager
easy setup, good support. Heatmaps would be great!
Hello Heldenzimmer,
Thank you for the great feedback. We are happy to hear that the setup process was smooth and that our support team could assist you along the way.
We also appreciate your suggestion about heatmaps. Insights like this are very valuable for us as we continue improving GemX and exploring new ways to enhance analytics and experiment insights.
Should you need any help while running your tests, our team will gladly assist you whenever you reach out.
Auri
GemX Customer Success Manager
I have been using this A/B tester for a couple of weeks now and only have great things to say!
Very easy to use, you can duplicate your main landing page straight in the app and make edits very easily. It's also very user-friendly and has great visuals to see exactly what results are happening.
Customer service is fantastic, and Tony has been very helpful.
Thank you!
Good day ALLAVARE,
Thank you so much for sharing your experience with GemX. We are delighted to hear that you find the app easy to use and that duplicating landing pages and running experiments has been smooth for you.
Your kind words about our customer service mean a lot to us as well. Tony will certainly be pleased to know that his support helped make your experience even better.
If you ever need help setting up new experiments or interpreting your results, just let us know and our team will gladly assist whenever you need.
Auri
GemX Customer Success Manager
Amazing support. Antony went above helping us get set up and diagnosing some initial issues we had with our set up. It ended up being issues on our own end. The app itself works perfectly. Currently using it to test landing pages so we can see the conversion rates.
Good day Ivory Chapters,
Thank you for your wonderful review and for sharing your experience with GemX. We are glad to hear that the app is working well for your landing page experiments and helping you monitor conversion performance.
Antony will be very happy to know that his support during the setup process made a difference. Our team always aims to make sure every merchant can get their tests running smoothly.
If you ever have new testing ideas or need assistance with your experiments, please do not hesitate to contact us. We will always be ready to help.
Auri
GemX Customer Success Manager
Extremely helpful customer service.
Very good, yet simple app.
Very good overall, as were used to from GemPages. Amazing Team!
Hi Vintara,
Thank you for your wonderful feedback. We are thrilled to hear that you found our customer service extremely helpful and that GemX feels simple and effective to use.
It is also great to know that your experience with GemPages helped make the transition smooth. Your support truly means a lot to the whole team.
Whenever you need guidance with new experiments or features, just let us know. We will always be here and ready to assist.
Auri
GemX Customer Success Manager
Bonjour Nouvelle ELLE,
Merci beaucoup d’avoir pris le temps de laisser une évaluation pour GemX. Nous apprécions vraiment votre soutien et sommes ravis que vous ayez essayé l’application.
Si vous avez des questions ou si nous pouvons vous aider à configurer vos premiers tests, n’hésitez pas à nous contacter. Notre équipe sera toujours heureuse de vous accompagner.
Auri
GemX Customer Success Manager
Very easy to use and the analytics
Good day Ma boutique,
Thank you for your kind review. We are happy to know that you find GemX easy to use and that the analytics are helpful for understanding your experiment results.
Providing clear insights while keeping the setup simple is exactly what we aim to deliver for merchants running A/B tests.
If you ever need guidance with your experiments or would like to explore more ways to optimise your store, please feel free to contact us and our team will be ready to support you.
Auri
GemX Customer Success Manager
