Genie Product Options , 13 avaliações
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We use the app for our shop. Everything is working great.
Great customer service, quick help. Thank you
Worked for me and support was super reactive and helpful. They fixed my mistake. Cool app!
This is the best app, I was helped immediately by the support team, I am very satisfied, thank you
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not very reliable...
It was all going so well until this app deleted two of my products on my Shopify store. Both of these products are customisable products with a ton of variants. It took me around a day to realise what had happened. Both products were completely erased from my store and has taken me hours and hours to rebuild, not to mention the amount of sales I have lost as a result. A serious security violation and therefore I do not trust this app.
We appreciate your feedback regarding the recent challenges you encountered while using our app. Data security and the smooth functioning of our app are of utmost importance to us. We want to assure you that our app does not have a history of deleting products. In our extensive usage records, we have not encountered such an issue before.
We are assuming that potential conflicts between these two apps might have contributed to the unintended outcome. To minimize the likelihood of compatibility issues, we advise using our app as a standalone solution.
We're also pleased to inform you that we are actively exploring the feasibility of implementing the image upload feature you suggested. Developing and seamlessly integrating this feature into our app does require a certain amount of time to ensure its effectiveness.
If you have any further concerns or questions, please don't hesitate to reach out to our support team. We are here to assist you in any way we can.
Have used for several site great app customer service is always great and speed you cant go wrong with is app
Great app for adding text boxes to product listings, easy to install and helpful staff who answered a query I had very quickly.
Great service, quick to respond, happy to help and this app helps show the selections upon checkout unlike others, for a seamless customer experience. Easy to create option sets for products and user friendly! Would highly recommend.
this app allowes me to add a lot more choices for clients to choose, it is wonderful and conveient!!
Thank you for taking the time to leave such a positive review!
We're thrilled to hear that our product options app has been helpful in providing your clients with a greater range of choices. Our goal is to create products that are both convenient and effective, so it's great to know that we're meeting your expectations. If you have any further feedback or suggestions, please don't hesitate to let us know. Thanks again for your support!
Best Regards,
Shine Dezign Infonet Team.
Very easy to use and was told over email they plan on planting many trees after 50 users. I hope they are close to their goal! Very good work with the options. Much needed for my site.