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I used this app to block China, but my analytics still show daily visits from China viewing my products. My shop is small (usually under 10 visits/day), yet for the past 3–4 months it’s jumped to 50+ visits/day, with over 90% from China. The developers said this is “normal” and suggested blocking them from analytics in Shopify, but many days I see no traffic from anywhere else — only China. If China is blocked, how are product pages being viewed from China DAILY? It doesn’t add up. I wouldn’t recommend paying for this app.
good customer service. Good app for those brands doing business in many markets.
The support team is highly exceptional. I wasn't able to set up my redirects for the US version of my product, and they quickly resolved it.
Customer for life now. Great job guys
Amazing support solving a couple of challenging situations.
Just started using the app. Easy to set up, works as intended. Ganesh from support team was quick to answer my questions and helped with the setup.
I would like to see inverted rule for country selection, but it is a minor detail.
Just switched over from another app that stopped working, and the experience here has been great so far. Chitra and the team were really responsive and helpful with installing a custom switcher and also worked on speeding up the app, which was initially a little slow. They were quick, thorough, and explained clearly what they had done - excellent service and app.
This app is very useful for a company like ours that has many global sites. It also has a whitelist function, which is important for checking from overseas offices.
Spice Gems has always been super responsive with any support ticket or email I send them and their app works perfectly. We use a couple of their apps and their customer support is second to none. 100% Recommend!
Exceptional support, great communication. We rely so much on this app running several stores!
We had a slight issue with the app which turned out to just be a jquery issue. Ganesh sorted it for us straight away & is now back to working perfectly. Thank you!