Overall rating
4.2
Counts per rating level
  • 81% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 13% of ratings are 1 stars
May 12, 2021

Amazing customer service (big shout out to Shen!). He helped me with the set up and was so friendly, attentive and efficient. The Auto-redirect works perfectly on our store. And I know If I need any extra assistance he'd be happy to help :)

Life Cykel
Australia
21 days using the app
December 6, 2016

The app works perfectly and their customer service was beyond impressive. I had a technical issue and they worked tirelessly on their backend to make sure it was resolved. Really wonderful people to work with. Thank you, Mod Media!

Mindful Necessities
Canada
21 days using the app
June 24, 2020

The app is fantastic! I recently installed it on 2 websites and contacted the support team to troubleshoot one site. They contacted me right away and resolved my issue within minutes! Perfect for setting up redirects based on geolocation

ELSupplies
Canada
14 days using the app
January 13, 2017

www.puddlegear.com

I judge these things on how well they work and how the help is when I need support. I haven't had much time to see how the app works yet. But I can tell you that ModMedia provided excellent support when I discovered that I had incorrectly set up the app. They even identified another issue on my site that was not helping function. Im giving five stars today and I may update when I have a better feel on how the redirect works.

Thanks for your help ModMedia.

Puddlegearltd
Canada
8 days using the app
October 26, 2016

Customer service A++
App works A++
Would recommend to anyone

Dollar Bargains
Australia
4 days using the app
November 28, 2016

Really good app, didn't take long to setup and the support was fast and efficient. Got our users instantly to the correct store to reduce our abandoned carts.

Rossi Riccardo
Australia
2 days using the app
Edited September 18, 2019

Had the app for a while but no longer needed it. During that time, customer support was A+. Thanks guys.

Rival Sons Official Merchandise
United States
37 minutes using the app
March 23, 2017

I had an initial issue when installing this App, which resulted in errors when making changes to my theme however staff responded promptly to fix the issue. Many Thanks

Nia Ballerina
United Kingdom
15 minutes using the app