Geolocation , 389 reseñas
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The new version of the App includes a pop-up that appears to each visitor with a fix text that can not be changed, saying: "This shop sends to (your country), check alternatives to shipping (your country)" First of all we are not a shop, we are a educational institution. Second, we sell digital products (courses), so our customers do not need to "receive" nothing. It is a must for us to edit the text that appears in the popup to write what applies to our business. ¿When will you allow it? Thank you.
Hi there, thank you for this feedback. We have heard similar pieces of feedback from other merchants, and while this has been built with physical products in mind at the moment, we will be looking at how we can expand this into other products like digital/subscriptions in the future.
I have only 2 countries set up in my checkout settings, when I activated this app I had it tested in other countries other than those that I have set, yet it still has that welcome message assuring the visitor that we ship to their country, which we don't!! This confusion can lead to bad reviews!! Please fix!!
I love this app! It works perfectly, and the support is amazing. They are always quick to respond and friendly. The app is super easy to use, and provides a lot of options.
It is very frustrating for users. The X button should not trigger the "Continue" action. When they click on the X it is because they don't want to change their language, however, the component triggers the language change, and the whole page refreshes, which is annoying for users that live abroad.
Please make it so that the currency can be converted automatically based on the customers' location instead of having a popup that "recommends" to switch the currency. Most people just close the popup without reading and that reduces the conversion rate once they realize that the prices were in USD and not their own currency. Update: Apparently redirecting users like that goes against Google’s T&C so it’s not the developer’s fault. Changed the rating to 5 stars.
Hi there, currency is not changed automatically based on IP because it goes against Google and other search engine guidelines to change content in such a way. Instead, we recommend using automatic redirection between international domains, which will set your customers' local currency at the same time: https://help.shopify.com/en/manual/online-store/domains/managing-domains/international-domains#switch-between-international-domains
Not able to customize the content or anything. Also can not set up geo-based content. So no use in using this app.
It seems to work as intended. Not perfect app but good enough. I might need some better solution in the future, but for now its just fine.
Hi there Victor, if you're browsing your store from your home country and default language, then a recommendation won't be shown. If your customers from other countries are not seeing your recommendation however, our support team would be happy to take a look.
Very accurate shipping. Will buy again from laudnry winners.
I used to like this app when it was a discreet selector. Now a giant annoying pop up. Very disappointing change
Hi Jacqueline, this change was made after we tested the pop up and found that it improved conversion rates, and also improved the rate at which customers check out in their local currency. Sorry the change is not to your liking, we have a range of other apps that work with Shopify Payments which might be to your liking! https://apps.shopify.com/collections/apps-that-work-with-shopify-payments
rubbish app. didnt even work