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This app is simple to set up and install. The only downside is not being able to customise the pop-up more. We would like to make it smaller and remove the flag.
Thanks for your review and your feedback! We include the flag on the popup because through testing we found including it converts buyers much higher than without it.
I connected via VPN and launched a browser (Chrome), which i never use and did not see anything on my site. Suggestions?
Hey Bravepoint Kennel,
We visited your store using a VPN set to the US and can see the recommendation on your store. However, multi-currency for Shopify Payments seems to be conflicting with the BEST Currency Converter app that you have installed.
We would recommend uninstalling the app and trying again. Geolocation ap should work as expected.
- Geolocation team
No funciona. Al cambiar el idioma no se cambia en la página. Muy malo. No se lo recomiendo a nadie....
Hey 2 Aguas Boutique,
For translating your store, you should use the Geolocation app alongside an app that works with Shopify's store languages page. You can learn more about this at https://help.shopify.com/en/manual/sell-online/multilingual-online-store
- Geolocation team
I agree with the previous comment, it would good to have no pop-up and automatic redirect. We are currently on a Shopify Advanced Plan with Markets, and without this app there is no automatic domain redirection built into this $399pm service.
Hi there, yes you can automatically redirect people: https://help.shopify.com/en/manual/markets/international-domains/directing-customers/domain-redirection
1/ The language button locates at the bottom is hard to discover, not user friendly. Please provide options of location, otherwise move it to the top near search button as most websites do.
2/ The pop up recommendation box is A/ does not make sense. non-english speakers will not understand the recommendation box instruction when first enter the website, if it is set to English. Vice versa, english speakers do not understand the instruction if set to non-english. Why not just display language options (write in their own language) for visitors to chose, simple and straight forward. B/ too big. please provide size options to match the website style. 3/ regarding the problem of pt 1, you may add a remark at the pop up box to tell customer there is a language option box at the footer so they can switch to other language whenever they need.
Thanks for your feedback! Firstly, recommendations appear in the visitors preferred language. E.g. if your site defaults to English but has German as an option, a native German speaker will see the recommendation to switch languages in German as well.
Secondly, your feedback around position of the selectors is valid. Because this app does not change your theme code, we are limited where we can place the selectors. We would suggest customizing your own selectors with the help of an expert to put them in the header: https://shopify.dev/tutorials/customize-theme-support-multiple-currencies
does not work on my website. why is that? I cannot see any language switcher on my web site. however I have already set my second language.
o aplicativo não esta funcionando, tentei configurar diversas vezes e é sempre a mesma coisa o lado esquerdo sempre apagado.
Hey esacopets,
Entre em contato com o Suporte da Shopify e podemos ajudá-lo com o problema que você está enfrentando.
- Geolocation team
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How do i remove the "Heroku" code???
ive been trying to remove for days now
is there an uninstall on the app because i didnt seee any
Hi there, I'm not 100% sure what problem you are describing here. Would you please be able to contact the Shopify support team so we can better assist you?
Works for me, BUT I cannot customize the text. Once the app is installed it says "Looks like your browser is set to English. Change language?". Thats not what I want. The text of the example images (in the app store) is much better.
Also the size of the text is quite big. How can I adjust that? For example: the text in my fixed top banner is way smaller compared to the Geo-text.
Once the Geo Banner is more customizable, I'll adjust my rating :)
Hey MERSOR,
When the Geolocation app only makes language recommendation as is the case with your store, we depend on the browser language. This is why the text is different from what you see in App Store listing - which is for both currency and language.
We have had issues with the top bar recommendation type in the theme you are using. We would recommend switching to the "Popup" recommendation type.
- Geolocation team