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This app is malfunctioning. When I first downloaded it, I could see the view as how my customers would. Then after going to my site it only would show at the bottom, even though I selected for it to be at the top. Contacted Support and the rep. escalated it. She then said it was now working and that I should uninstall and re-install. I did that but the it does not even show at all. So weird and frustrating as this affects potential International Sales/
Pointless app since i can't use Shopify Payments in my country, make sure that people KNOW that you can't use Geolocation because my country is not supported by Shopify Payments
No way to move the country/currency drop down, so it's stuck at the bottom of your shop. Seems like a pretty obvious thing to be at the TOP of your shop.
I don't know i'f I a missing a step but this app has not worked for me so for, I was able to add it to my store but it did not change the currencies
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Good.
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As per an email from Shopify that this app was going to be added to shops as of Oct. 4, I decided to download it ahead of time and right away it caused issues for customers viewing my website outside of Canada. It displayed incorrect prices that were converted TWICE! So if I had an item that was $45 cad it should have displayed $37 usd, but instead converted it again to $29.50 (the US equivalent of $37cad). How does that even happen? I fear for everyone who will find out bad this app is on Oct. 4th
Hi there, this definitely sounds like something unrelated to the Geolocation app that is causing this issue. We'd be happy to take a look at this for you and ensure everything is working as it should be, you can reach out to us at cross-border-support@shopify.com and I can come back to you that way.
I connected via VPN and launched a browser (Chrome), which i never use and did not see anything on my site. Suggestions?
Hey Bravepoint Kennel,
We visited your store using a VPN set to the US and can see the recommendation on your store. However, multi-currency for Shopify Payments seems to be conflicting with the BEST Currency Converter app that you have installed.
We would recommend uninstalling the app and trying again. Geolocation ap should work as expected.
- Geolocation team
No funciona. Al cambiar el idioma no se cambia en la página. Muy malo. No se lo recomiendo a nadie....
Hey 2 Aguas Boutique,
For translating your store, you should use the Geolocation app alongside an app that works with Shopify's store languages page. You can learn more about this at https://help.shopify.com/en/manual/sell-online/multilingual-online-store
- Geolocation team