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Worked ok for years, just suddenly stopped. Big problems with my international retailers now. In the Geolocation preview all seems well, but it's not.
Hi, can you provide us some details about what is not working so we can assist with this? The Shopify support team can help with whatever is going wrong!
I love the function but we need to be able to style it to match our shops. The bar is massive. It takes up way to much real estate but more importantly, it looks bad to have so much empty space. And it's impossible to match the shops colours using that quite imprecise colour picker. I have it set to sort of match which is cringy. And, my shop buttons have rounded edges so the sharp edges of the locale bar button doesn't match as well. Please make the styling public or give me a hint as to where it is. If I can get the bar to fit my shop I will happily leave 5 stars.
Hi LeilaCools,
Thanks for your feedback. We are working on making the bar look more integrated with your store. An update to the color picker tool will soon be available.
- Geolocation Team
The wording on the pop-up and banner is confusing and you can't change it. It has what appears to be the correct currency pre-selected and then the confirmation button the customer is supposed to click is labelled 'Change'. Customers think that if they hit 'Change', it will change AWAY from their preferred currency and instead opt to 'X' out of the pop up prior to confirming the proper one. Customers have no idea that the Currency showing in the selector needs to be confirmed otherwise it will go to default. 80% of my sales since installing has been in the wrong currency. It would be a lot better if you could improve the customization of the pop-up or banner to allow merchants to label their buttons and the wording in a less confusing way. Instead of "Looks like you're shopping inside of Canada" and show CAD next to the word 'Change', simple say "Choose your currency" next to the selector and the word 'Select' or 'Confirm' etc.
Hi there, thanks for taking the time to review Geolocation! This is extremely valuable feedback, and we agree - we are in the middle of looking at optimizations we can make here, stay tuned!
I would like to be able to customise the text in the popup, also it always opens in a new tab which I would like to not do
As far as I can see, this app does nothing.
When you go to the list to select the country you want the currency to be displayed in...the option for ALL the countries is USD.
I changed to another country and the text does not change to their language in the preview either.
Doesn't make any sense to me... not sure what it is supposed to do
Hi there, this is because you have not set up your Markets to sell in local currencies. You can do this by going to Settings --> Markets --> International, and turning on local currencies under "Products and Pricing."
Great
Doesnt work on my store. It affected my conversion rates when I had the most international traffic. It was stuck on my local currency. Shopify help center helped but there isnt much they did as an immediate solution. It should be compatible worldwide since Shopify's customer base, is international.
Hi there, this app works with the currencies you have set up in Shopify Markets. If you have any issues, please chat with our support team about this and they can help you with the correct setup.
It is a shame to launch such an app full of bugs! For visitors from Italy it offers to switch to the French store. It is not possible to fix.
a rational, easy-to-use and easy-to-install application, I recommend users who sell to other countries to use it, the usage benefit is also good for the customer.
Bonjour, mes commandes au Japon sont vendues en HKD et non en Yen.
Pouvez vous svp m'indiquer la démarche à suivre pour que cela ne se reproduise pas? Merci