Geolocation , 390 則評價
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I don't know if it's something I am not getting right. I installed the app, then goes to vmy website to give it a try on what customers will experience. Unfortunately when I choose a language, the only thing that changes is the theme language. Contents such as text, product titles etc still stays in English bwhich is my store default language. So I wonder how this app is of help to customers speaking other languages. Is there a way out?
Hey Travelers Mile Luggages,
Geolocation app prompts customers to switch to your local language. It is not meant to be used with one of the translation apps that are compatible with Shopify's store languages feature. You can learn more about these apps at https://help.shopify.com/en/manual/sell-online/multilingual-online-store
If you face any issues, please reach out to Shopify support and we would love to help.
- Geolocation team
I've tried several times to load this app to my site but I keep getting a message that says it can't be loaded because of an issue with cookies. I've enabled cookies and still get the message. Please advise!
The recommendation isn't showing in the header, only the little selector button at the base of the page (kind of useless down there). Is it because I already have a header bar?
Hey The Happy Jack Co,
We can see the recommendation in the header on your store. You may not be seeing this because it is based on the IP address of the visitor.
- Geolocation team