Geolocation , 388 reviews

Overall rating
2.9
Counts per rating level
  • 26% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 44% of ratings are 1 stars
Edited March 4, 2021

Installed the app which went ok, but all the options are greyed out and we cannot publish it to the website. The App does not seem to be functioning correctly on our site. Can someone please assist.

BUI Market
South Africa
Almost 3 years using the app
Shopify replied March 4, 2021

Hi there, do you mind contacting our support team so they can help you with this? Please also ensure you have multiple currencies enabled in your Shopify Payments settings first!

June 6, 2022

this is one of the most important apps in my shop because I sell to soo many different countries but in the same time this is the app that I hate the most. there is 0% customization, not even WORDS TRANSLATION !!!!!! Shopify should update this app ASAP as it was not even Touched for the last couple of years specially that this app is used the most by Advanced Plan Customers because they use international Pricing and Multi language the most.

مكتبة بنيان
Germany
Over 2 years using the app
Edited August 28, 2021

While Google SEO Engine just recommends to show the conversion pop-up, this app is forcing it. This app should give us the option to enable automatic currency conversion with no annoying pop-up.
Automatic currency conversion is adopted by many many web sites, for example booking.com, etsy.com, linjer.co (Shopify hosted). I insist that you guys improve this app to enable automatic currency conversion with no pop-up.

Tyttar
United Kingdom
Almost 2 years using the app
Shopify replied August 25, 2021

Hi there, automatically changing currency and/or language can be seen negatively by Google and other search engines. Doing this may hurt your SEO rankings, which is why we do not do it and do not recommend using solutions that do. If you want to automatically show your customers the right experience, please use automatic redirection with international domains: https://help.shopify.com/en/manual/online-store/domains/managing-domains/international-domains#switch-between-international-domains

Added for clarity: Under Targeting site content to a specific country, you will see Google does not recommend adapting on site content via IP (https://developers.google.com/search/docs/advanced/crawling/managing-multi-regional-sites)

Edited February 6, 2022

shopify should give more attention to this app or remove from app store. doesnt have enough languages and currencies. visitors should have the option to use the Geolocation or select a currency and language ...my location is in europe but i have only 6 languages and only one currency. what about non Euro countries, uk, Poland, sweden ,switzerland, .... the app will be good if shopify give attention to it. we have been complaning but still they are not giving attention. if problem solved, we will update our review to positive

Hot This Year
Germany
Over 1 year using the app
May 14, 2023

Niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

𝕂𝕀𝕋𝕋𝕐 𝔹𝕃𝕀𝕋𝕋𝕐
Egypt
About 2 months using the app
March 4, 2020

I installed the app and published but the app is not working in my store. The bar shows up in the preview but not on my store's homepage or anywhere else.

Hobbyhorse Music
United States
Over 1 year using the app
Shopify replied March 4, 2020

Hey Hobbyhorse Music,

The recommendations bar will only show up on your store if you're visiting from another country or your device is set to another one of your store languages. You can test this with a VPN and by accessing your store in a private browsing window.

— Geolocation team

Edited March 6, 2020

Great idea but it doesn't work.I assume its because shopify still doesn't recognise that we have a domain www.seayogi.es attached to Spanish language which is driven by a language application, installed within Shopify and which shopify doesn't recognise in their new language setting.

Sea Yogi
Spain
Over 1 year using the app
Shopify replied March 14, 2020

Hi Sea Yogi,

You are correct that we do not support different domains for different languages at this point within our language settings. We are exploring how we can add support for this. Keep an eye on the Shopify Changelog for updates.

- Geolocation team

September 29, 2023

ممتاز

Fadil-SAAS
Saudi Arabia
About 4 hours using the app
June 24, 2021

not working for more than a month, this app is not detecting from where the customer is coming from, popup is not working alsol

Golden Beards
Denmark
Over 1 year using the app
Shopify replied June 29, 2021

Hi there, we can't see anything wrong with the pop up on your site, it looks to be working as expected when we visit your site (image here: https://screenshot.click/29-40-ap94j-cckr9.png). When testing, if you are located in your store's default country/language, no recommendation will appear (since there is nothing to change), and this may be what you are experiencing? You can test with a free VPN or using the in-app preview.

October 13, 2020

I used this app to add multi currency support. I just observed though that itis not doing currency conversion and only switching currency signs. Is there any setting to display the currency converted value ?

Blue Pigeon UK
United Kingdom
Over 1 year using the app
Shopify replied January 4, 2021

Thanks for your review. For the Geolocation app to offer different currency recommendations, you first need to make those currencies available from your Shopify Payments settings. Once you have done so, the app can help your buyers switch to their preferred currency.