Geolocation , 304 reviews

Overall rating
2.4
Counts per rating level
  • 21% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 46% of ratings are 1 stars
April 30, 2022

Not a very good app, especially since Shopify have developed it. I was expecting the translation feature to translate everything on my site but it only trnaslated the text that is provided by Shopify and not what is entered and customised. Also more customisation would have been great, the ability to have a floating button or positioning in the header.

bycasamira
United Kingdom
12 days using the app
Shopify replied May 4, 2022

Hi there, sorry for any confusion you experienced. It is true that the Geolocation app does not translate your content for you - it will allow your customers to switch between the languages that you offer. To translate your content you should use a separate app: https://apps.shopify.com/collections/apps-for-store-languages

February 17, 2021

I am in colombia. I have my ecommerce in spanish and my currency is COP. I need to give the option to the customer the language in english too an the prices in USD. What I need to do?

ANDREA CASTRO COUTURE
Colombia
About 1 year using the app
March 17, 2020

I really wanted a nice simple geolocation app to work with shopify payments. Unfortunately this one looks terrible on my store. The font size is fixed to 16px and there's no way for you to edit the code. Looks like it was designed by amatuers. Why do you make the app so ugly and un-customisable>?

sofacovers.co
United Kingdom
Over 3 years using the app
Shopify replied April 16, 2020

Hi sofacovers.co

Thanks for your feedback. We will keep this in mind as we work on how to improve the app.

- Geolocation team

February 17, 2021

The wording on the pop-up and banner is confusing and you can't change it. It has what appears to be the correct currency pre-selected and then the confirmation button the customer is supposed to click is labelled 'Change'. Customers think that if they hit 'Change', it will change AWAY from their preferred currency and instead opt to 'X' out of the pop up prior to confirming the proper one. Customers have no idea that the Currency showing in the selector needs to be confirmed otherwise it will go to default. 80% of my sales since installing has been in the wrong currency. It would be a lot better if you could improve the customization of the pop-up or banner to allow merchants to label their buttons and the wording in a less confusing way. Instead of "Looks like you're shopping inside of Canada" and show CAD next to the word 'Change', simple say "Choose your currency" next to the selector and the word 'Select' or 'Confirm' etc.

San Poncho
Canada
9 months using the app
Shopify replied February 17, 2021

Hi there, thanks for taking the time to review Geolocation! This is extremely valuable feedback, and we agree - we are in the middle of looking at optimizations we can make here, stay tuned!

March 8, 2021

Soy de España, mi tienda está en dólares y vendo a México. Añadí los pesos MXN pero todos mis clientes ven el precio en dólares USD ¿Cómo puede ser esto?

CAN-TIDUBY
Spain
3 months using the app
August 4, 2021

I really really need the selector to be customisable more.
I need to be able to place it in my header and I need to be able to shorten it to display just currency code, ie: AUD, USD None of my US customers are finding the selector when they don't use the pop-up. It's incredibly frustrating.
Please at the very least, have a shortcode I can install in the header for currency switching.

Nuebar
Australia
21 days using the app
January 21, 2022

does not work on my website. why is that? I cannot see any language switcher on my web site. however I have already set my second language.

Eso Atelier
Turkey
4 days using the app
September 23, 2021

I just added the app but it's showing different store name on the popup how do i change it?? There is no option of editing the Text that my customer is seeing.

Babyboo
Australia
11 days using the app
July 16, 2021

A shopify in-house solution for currency conversion is despeartely needed but this app does not deliver. It needs to have the option for an auto-mode where it will simply update the currency based on user location. And then we can still offer a manual option on the website if needed. But shoving users a popup in their face as soon as their land is just not a very nice UX.

SEVENHEAVENS
Germany
15 days using the app
Shopify replied July 20, 2021

Hi there, changing currency based on IP is not something we do because it goes against search engine guidelines (including Google). Instead, we recommend you use automatic redirection between international domains, which will set the currency for your customers at the same time: https://help.shopify.com/en/manual/online-store/domains/managing-domains/international-domains#switch-between-international-domains

Edited March 16, 2021

Ho scaricato la app ma non vedo tutti i country in cui spedisco ma solo Europa, come si aggiungono??

THE MISLEDS
Italy
About 1 month using the app