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Great, fast customer service. We had a little issue that I wasn't able to fix but after a quick email right from the app interface they fixed it backstage.
The support has been incredible, everything that we've needed Adam has been very quick to help us with. Couldn't recommend more.
Great - I had issues while learning how to configure it properly, but the support from Gravity Software is as good as it gets! Highly recommended!
The app was exactly what we were looking for in terms of quote request. Excellent customer services!
Best app so far, best customer support, fast form loading, and easy to configure. Customer support fixed the issues the same day and you don't have to wait for next day.
Keep it up!
Great simple to use app. Allows me to create custom forms for each request for quote. But the icing on the cake is the AWESOME support! Thank you Gravity Software!!!
The app is working fine but the problem begins with Google Merchant Center blocking your Shopping Ads for violating their policy. I had to remove the app for that reason. If there was a disclaimer somewhere in the description, I wouldn't have installed it in the first place. This problem persist with all the apps that hide the prices as it is against the Google Shopping Ads policy.
Thank you for your review.
We were unaware of the problem and we are very sorry for the inconvenience caused to you. We have already added a note to the description about the problem with Google Merchant Center. It is the first time when someone mentioned the issue. Our app does exactly what is described here on the Shopify App Store. It was designed for merchants who wish to sell bespoke products and we didn’t mean to cause harm. All apps that add the "Request a Quote" available on the Shopify App Store work the same way and all of them will have the same problem.
If possible please delete the review because it affects our rating and we do our best to keep the development for this app. It's not an easy software to develop and there are a number of issues that we face everyday. Especially in a situation like this one where there is nothing that we could do to make the product page containing the “Get a quote” compliant with the Google terms.
Great app. Simple to install and easy to use. Great support also. Contacted support and issue was resolved with a day. Highly recommend.
Does exactly what it says and the customer support is excellent. A few minor issues were quickly fixed by the developer and even when I was going to uninstall the App, the developer was extremely helpful and attended to my requests in a timely manner. This is how all companies should treat their customers.
The app is very simple to use - just don't accidentally hit the "apply to all products" button...BUT the support team responded within minutes and fixed my error - and on a Sunday afternoon
Very impressive - Thank you for the excellent support
