Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
20 november 2020

We have been blown away by the support. Magda from Gravity Software was an absolute rockstar. We needed a bit of help with the app settings and it was an effortless fix with a couple of emails to her. Very impressed and obviously the app is working like a dream. We will definitely be subscribing.

Wallock
Sydafrika
Ungefär 2 månader användning av appen
13 oktober 2017

Simple and easy app, exactly what I was looking for. Works perfectly.
Great support, my website is not in english and they translated all requested fields that were not customizable in just a few minutes! Very impressed.
100% recommended app and team.

Apelacionamazon Com
Spanien
Ungefär en månad användning av appen
13 oktober 2021

Great, fast customer service. We had a little issue that I wasn't able to fix but after a quick email right from the app interface they fixed it backstage.

Arcadia Modern Home
Kanada
Ungefär en månad användning av appen
25 januari 2019

The app was exactly what we were looking for in terms of quote request. Excellent customer services!

ThalesTI
Kanada
Ungefär en månad användning av appen
18 mars 2021

A truly five-star app. The app is very easy to use and quite flexible to support different product designs of our store. Best of all, the support we are getting is outstanding - the support team is very responsive and resourceful. They understand our business needs well and provide quick solutions to meet our needs.

eConnect123
USA
26 dagar användning av appen
19 oktober 2021

Best app so far, best customer support, fast form loading, and easy to configure. Customer support fixed the issues the same day and you don't have to wait for next day.
Keep it up!

Awethentic Gallery
Hongkong SAR
15 dagar användning av appen
Redigerat 18 december 2020

The app is working fine but the problem begins with Google Merchant Center blocking your Shopping Ads for violating their policy. I had to remove the app for that reason. If there was a disclaimer somewhere in the description, I wouldn't have installed it in the first place. This problem persist with all the apps that hide the prices as it is against the Google Shopping Ads policy.

Leister India
Indien
10 dagar användning av appen
Gravity Software svarade 18 december 2020

Thank you for your review.

We were unaware of the problem and we are very sorry for the inconvenience caused to you. We have already added a note to the description about the problem with Google Merchant Center. It is the first time when someone mentioned the issue. Our app does exactly what is described here on the Shopify App Store. It was designed for merchants who wish to sell bespoke products and we didn’t mean to cause harm. All apps that add the "Request a Quote" available on the Shopify App Store work the same way and all of them will have the same problem.

If possible please delete the review because it affects our rating and we do our best to keep the development for this app. It's not an easy software to develop and there are a number of issues that we face everyday. Especially in a situation like this one where there is nothing that we could do to make the product page containing the “Get a quote” compliant with the Google terms.

10 februari 2018

Wonderful app. It is perfect for my custom orders pages. Outstanding customer service! I highly recommend this app!

Cosmic Crystal Visions
USA
7 dagar användning av appen
Redigerat 6 mars 2019

Great app. Simple to install and easy to use. Great support also. Contacted support and issue was resolved with a day. Highly recommend.

RMUS - Turn-key UAV Drone Program Solutions Provider
USA
5 dagar användning av appen
17 november 2019

The app is very simple to use - just don't accidentally hit the "apply to all products" button...BUT the support team responded within minutes and fixed my error - and on a Sunday afternoon

Very impressive - Thank you for the excellent support

G-FORCE POWERSPORTS
USA
5 dagar användning av appen