GSC Countdown Timer Bar
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This is a great app and very clean and easy to use with lots of great features. Unfortunately, the app has stopped working on my browser. I have now tried Brave, Chrome, Safari and Firefox and the app just shows up blank on the back end. I can't edit my existing campaigns and can't create new ones. Initially I was able to see the app only while in Safari, but now it won't work there either. You'd think that after crafting such a well designed app, they would have fixed this already.
Hello, thank you for taking the time to share such detailed feedback! We’re truly sorry for the inconvenience you’ve experienced, this is certainly not the experience we aim to provide.
We’ve already reached out to you by email and shared some troubleshooting steps, and we’re here to continue working with you to resolve this as quickly as possible. In many cases, issues like this can be related to a local environment, and we’d be happy to investigate this further together.
Please feel free to reply to our last message when convenient, and we’ll make this a priority. We appreciate your patience and the opportunity to help get everything working properly again.
Wonderful app! Easy to use and set up. The only thing that would make this a 6/5 is a start date to go with the end date for timers!
Thank you for the great feedback! We’re glad to hear the app has been easy to use. A start-date option is a fantastic suggestion, and it's already on our roadmap, so you can expect more flexibility in the future. If you have any other ideas, feel free to reach out to us.
What incredible customer service! I had a few issues with my app and new theme, and reached out to them on the app. I was concerned that I wouldn't hear back quick enough, but within a few hours, they responded with answers, suggestions, and even photos for reference. I use this pop-up countdown for various upcoming events and highly recommend!
Thank you for this incredibly detailed and kind review! We're thrilled to hear our team provided such responsive and thorough support. We truly appreciate you taking the time to share your experience, and thanks for recommending the app.
Great app!
Thank you for your feedback! We’re glad to hear you’re enjoying the app.
been using this in my online shop for a year for every launch, easy to use, clear and readable layout. everything is perfect :)
Thank you for this wonderful review. It's fantastic to hear that you've been relying on our app for a full year for your launches and find it easy to use with a clear layout. We're so glad everything is working perfectly for your store!
Excellent app. Lots of features and it works great with the Dawn theme. Very responsive support as well.
Thank you for your kind review! We're really glad to hear the app works smoothly with your theme and that you’re enjoying the range of features available. It’s also great to know our support team has been helpful and responsive. That’s exactly the experience we aim to provide. If you ever have questions or ideas on how we can improve further, feel free to reach out anytime. We truly appreciate your support!
Richtig gutes tool für countdowns
Vielen Dank für Ihr Feedback! Wir freuen uns sehr, dass Ihnen das Countdown-Tool gefällt und für Ihren Shop hilfreich ist.
Top banners, easy to use and great support!
Thank you for the wonderful feedback! It’s great to know you’re enjoying the banners and found the app easy to use. We’re also glad our support team could help. We’re always here if you need anything!
Amazing app with excellent customer service that helped me with a user error I made quickly and used visual assistance to explain the error and how to fix it. Love this app!
Easy to set up and use, no glitches so far :)
Thank you for your review! We’re happy to hear the setup was smooth and everything is working well for you.