GSC Countdown Timer Bar
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This is a great app and very clean and easy to use with lots of great features. Unfortunately, the app has stopped working on my browser. I have now tried Brave, Chrome, Safari and Firefox and the app just shows up blank on the back end. I can't edit my existing campaigns and can't create new ones. Initially I was able to see the app only while in Safari, but now it won't work there either. You'd think that after crafting such a well designed app, they would have fixed this already.
Hello, thank you for taking the time to share such detailed feedback! We’re truly sorry for the inconvenience you’ve experienced, this is certainly not the experience we aim to provide.
We’ve already reached out to you by email and shared some troubleshooting steps, and we’re here to continue working with you to resolve this as quickly as possible. In many cases, issues like this can be related to a local environment, and we’d be happy to investigate this further together.
Please feel free to reply to our last message when convenient, and we’ll make this a priority. We appreciate your patience and the opportunity to help get everything working properly again.
Very glitchy, just freezes in the minutes section out of nowhere. And you have to hope that it "fixes" itself. It also slowed down my store and made it laggy. Everything went back to normal after uninstalling the app. However I had a mess to clean up because that app left code in my store for me to find and delete. Very poor experience since it is the devs job to clean up the code, not mine. So if you want to try it, tread carefully! And be ready to dive into your code to clean it up if you find out that it is not for you.
---> "The GSC Countdown Timer app doesn't make any changes to your theme code, and it doesn't leave any code behind when you delete it." The gaslighting! Unbelievable! At least own it! I would give minus 5 stars at this point, when they are straight up lying!
Hi there! We're so sorry to hear about your experience.
The GSC Countdown Timer app doesn't make any changes to your theme code, and it doesn't leave any code behind when you delete it.
We'd love to understand what's happening. Please contact us at help@getsitecontrol.com or through the live chat inside the app. We'll be happy to investigate what app you're using, what code was left after you deleted it, and make sure our app works perfectly with your store.
We're here to help! Don't hesitate to reach out.
Not working at all. White screen.
Hello there! We are sorry you're having this issue. It can quickly be resolved in your browser. Please reach out to us via in-app chat or email help@getsitecontrol.com. We're here 24/7 for you.
Doesn´t work, horrible.
Hello there! We're here to help. Could you please tell us more about what's not working? Our team is available around-the-clock to assist you. You can reach us directly through the live chat inside the app, or email us at help@getsitecontrol.com.
Thank you for your feedback. We’re sorry to see the app didn’t meet your expectations. We’d really appreciate the opportunity to understand what went wrong and help resolve it. Please feel free to reach out to us at help@getsitecontrol.com or via chat on our website: https://getsitecontrol.com/#showChat. We'd be more than happy to give you one-on-one assistance.
