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No free plan at all, Customer Service is a bot that keep customers in a loop. I dont recommand it, stay away from it.
Dear Cosmx-home™,
Thank you for your feedback, and we apologize for the experience you had.
It looks like your chat request came in outside of our live support hours, and our system provided automated resources to help while waiting for a live agent. Before we could connect you, we received your account deletion request, which was handled immediately during our live support hours.
Our team personally assisted you in the chat and confirmed that we do, in fact, have a free plan available. Please know that our support chat includes real agents, with automation only to assist during off-hours.
We're committed to providing the best service possible and are sorry to hear that we did not meet your expectations this time. We would be more than happy to discuss this further and find a resolution that suits you.
Other apps that also embed UGC videos in the shop cost a lot of money. GhostRetail fulfils exactly the same conditions and is free of charge. I can only recommend the app!
Not a free app ! 30usd smallest plan
Dear Reines Auto,
Thank you for your feedback and we apologize for any confusion around our free plan.
Our app is completely free to download, install, and use. We do have plans for increased usage and additional features if you choose to upgrade.
If you’d like to ask any questions about how our free plan works please reach out through support and we would be happy to assist :)
This is hands down the best video application. I highly recommend anyone to install this app, as it has helped me increase social proof in my clients' stores as well as orders. ♂️
We came across Ghost on the Shopify App Store while searching for a video app to integrate into our website. We decided to give it a try and it turned out to be the best decision we ever made. Setting up Ghost was easy and if we had any concerns, the Help Center had plenty of video guides that we could follow for any issues we encountered.
To use Ghost, we uploaded our videos, set up the app on our store, and that was it - nothing too complicated. We've been testing the app for some time now and it's fantastic. It gave a huge boost to our sales and customers can now spend more time on our website browsing products without even realizing it.
We also had the opportunity to discuss potential improvements with Dustin and Jessica over a call. The team is amazing, and we can't believe that Ghost is 100% free and always will be.
If you're looking for a video app for your website, give Ghost a try. You'll thank us later!
Wow! We're glowing over here. We really appreciate your feedback! It's great to know that the setup and support for our app have been smooth and user-friendly for you. We strive to make our solutions as accessible and efficient as possible and we're delighted to continue working with you to make the best video app ever.
Love this app :) Its been driving traffic to our products and its simple to add to Shopify. Customer service couldn't do enough for me either. Very happy and would recommend.
GhostRetail has been great in helping drive more traffic and sales conversion through our E-Commere platform. Integrating video content has added value to the overall customer shopping experience. It brings a new element to the website generates tons of engagement.
A big thank you for your wonderful review! It's fantastic to see our interactive video player becoming a part of your success on the Real Sports website, promoting the Toronto Raptors, Toronto Maple Leafs, and more. We can't wait to see how it continues to enhance your customer engagement!
Brings a new interactive feel to my wesite, making people feel more at home when they are shopping, such a cool concept! Also love the feature that they can click a product that is shown in the video.
good
Is not Free for all features and you need to pay via their website not through shopify.
Hi CustomKings,
Thank you for taking the time to share your feedback. We sincerely apologize for any confusion or inconvenience caused.
We have made recent changes to our pricing and though we are maintaining a free version of our platform, we are actively working to update our Shopify App store listing to reflect the current pricing structure accurately.
Our intent is never to be misleading. We understand how frustrating it can be to encounter unexpected costs.
Your feedback is invaluable to us, and we are committed to making our pricing as transparent and straightforward as possible.
Please feel free to reach out to our support team if you have any further questions or need assistance.
Thank you for your understanding and patience as we make these updates.