Ghost Shoppable Video & UGC

Hi CustomKings,

Thank you for taking the time to share your feedback. We sincerely apologize for any confusion or inconvenience caused.

We have made recent changes to our pricing and though we are maintaining a free version of our platform, we are actively working to update our Shopify App store listing to reflect the current pricing structure accurately.

Our intent is never to be misleading. We understand how frustrating it can be to encounter unexpected costs.

Your feedback is invaluable to us, and we are committed to making our pricing as transparent and straightforward as possible.

Please feel free to reach out to our support team if you have any further questions or need assistance.

Thank you for your understanding and patience as we make these updates.