Anmeldelser (173)
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I have the very best experience with the app and especially the support. Minor issue occured while using the app and I got an immediate response and problem was solved within minutes.
Excellent app, excellent service! I've been using it for over 2 years now and the app has significantly increased our AOV. Highly recommend!
Really great service. They coded a specific feature for us via chat, it took over an hour but they did it right away.
Solid gwp app. Can sometimes lag a bit, but overall great option for easy gifts that automatically get added to cart. Their support team is also great -- super fast to respond and very hands on. They helped make a few adjustments to improve the gift box app on our site.
Sehr enttäuscht. Leider funktioniert Sie nicht immer. Kunden wählen Ihre Prämie aber diese wird nicht in die Bestellung aufgenommen. Folge Unzufriedene Kunden, die denken Sie bekommen eine Prämie und dadurch doppelte Versandkosten!
Hi there,
Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered with Gift Box. Based on the details you provided, it seems that the problems arose due to some incompatibility with your theme.
Despite our best efforts, there are so many themes and customizations for Shopify stores that occasionally, we encounter ones with which we don't have integrations. Not to worry, our support team is available 24/7 to assist in resolving them :)
Furthermore, we have sent you a follow-up message. If you could spare a moment to respond to our message, we will be committed to identifying the root cause of the discrepancy you experienced. We appreciate you bringing this matter to our attention, and please rest assured that we will make every effort to address and resolve the issue to prevent its recurrence.
Best regards,
Digismoothie
Very good and easy to use app + very fast support
Works as intended, i cant really tell how much more revenue, i have gotten based on the free gifts, but it seems like the customers are really happy, that they are being handed a free gift.
Makes it much more special, when it pops up/shows up in their cart, so its not just something you do after the fact.
Great app with a highly responsive development team and customer service. Great ROS.
The customer service team is always ready to help you and responds so quickly. We are so happy that we chose to use Gift Box for our gifting promotion!
A very excellent app run by an excellent team! Support is very friendly and helpful, and they reply quickly. I can say this is the best gift app there is, and we have tried many!
There are quite a few features and even more advanced settings to unlock. Ask their team and they will show you the way! You won't be disappointed.