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Customer service is amazing. I worked with Juan on some issues and he was extremely helpful and knowledgeable about the capabilities of the app and helped do some custom coding to make the widget appear where we wanted it.
AMAZING CUSTOMER SERVICE! Helped with customizing the designs that I could not control within the APP myself! Super fast responses! Thank you!
This app is very easy to use, and works very well. Simplicity is the key. Also, the guys on the help desk go out of their way to resolve any issues. They quickly sorted out an issue where the free gifts were shown in a region where we didn't want them to be shown. I appreciated that a lot as it could have been a major headache for our customer care team. Thanks Melanie and co.
Great app that has allowed me to run some amazing sales! Also had an issue with a function not working with my site and they fixed it immediately! Great service, great app.
I've tried them all and this one is the winner! This app easily allows my store to offer free gifts in a variety of offers. The support is very responsive and helpful, and they helped me to integrate the app with my style of drawer cart. I have already seen higher transactions by using this app to offer gift incentives!
Update: There was a recent issue I needed help with and the support team took care of everything within 20 minutes - great service :)
We have used this app for a few months now. It has given us an extra $50k in sales since implementation on our site. Their customer service is very responsive and as good as it gets and the team is always eager to help. Juan was on their Chat service with me for 90 mins while we made some changes and everything was done very professionally. Great app, great company.
We had many similar apps but truly this app is the best. What impressed us more is the support. As you can imagine sometimes due to changes made to your theme errors may arise. Their support was absolutely amazing in getting back to us and finding out the error and fixing it.
Gift Box app is so easy to setup and looks amazing on our store. Customer service was outstanding even 1 day before Black Friday when i'm sure support levels are high. Thanks!
Best app on the market. Fast responses and works without any problems. The UI is also easy to understand for non-technical folks.
We're getting crazy ROI from this app's function until we ran into a small bump with a few of our orders. When I reached out to the developers of the app, that bump became a plain road to getting that ROI again. And they did it in less 15 minutes! Thank you team for the wonderful support!