Gift Box • Free Gift Purchase
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Had a minor issue which caused customer to get free gifts without a purchase of an item. They were quite responsive and did a custom fix quite swiftly!
Excellent app, excellent service! I've been using it for over 2 years now and the app has significantly increased our AOV. Highly recommend!
App & offers were super easy to set up & very straightforward, highly recommend! The support team was very responsive & fixed our code very quickly to make things work perfectly.
Thank you for sharing your first impressions, we’re thrilled setup was easy and that our team could quickly fix the code. If you need anything as you keep exploring the app, we’re here to help anytime :)
Really great service. They coded a specific feature for us via chat, it took over an hour but they did it right away.
This app is very easy to use, and works very well. Simplicity is the key. Also, the guys on the help desk go out of their way to resolve any issues. They quickly sorted out an issue where the free gifts were shown in a region where we didn't want them to be shown. I appreciated that a lot as it could have been a major headache for our customer care team. Thanks Melanie and co.
Great service, any questions (even during the weekend) they helped me with a solution.
Thank you for the great review. We’re happy we could help with your questions—even over the weekend. If anything else comes up, our team is here to help :)
Great customer service !
Thank you for the review and for highlighting our customer service. We’re glad it’s been helpful—if you need anything, please reach out :)
Very good experience. Easy to integrate, easy to use. Had an issue with a customer ordering free stuff and they fixed the problem instantly, even added code to prevent the issue from recurring. Excellent support , great app.
Had an issue with the app - gifts weren't being applied automatically. Sent a message and 1 hour later a fix was found and implemented. Thanks for the very prompt and thorough support!
easy to set up, easy to navigate, customer service is responsive and fast. what more could you want? really love the way it displays on my store - especially the variant selection for free items (limited in like, every other app.)